‘Til Death Do Us Part
Not all DRP marriages end in divorce. For this Chicago shop owner, DRPs have benefited his business and boosted his bottom line – making it easy to put his bachelor days behind him.
Insurers Can’t Tell You Where to Buy Parts
We dread the day insurance companies try to dictate where shops must buy their OEM parts because we’ll then lose the goodwill and volume discounts we’ve established over decades with local dealers. (It will be difficult to get special clips from the local dealer on a Friday afternoon if he knows that all the big parts for the job were purchased elsewhere.)
Should Have Known Betterment
Betterment. Sounds like a new flavor of gum from Wrigley’s. Well, to car owners and collision shop managers and owners, betterment might not be so sweet, and their attitude toward it hasn’t been so carefree.
The Fraud Triangle
Anticipating possibly getting something for nothing – and convincing themselves they’re entitled to it – repairers, insurers and consumers commit fraud on a daily basis, assuming that if they don’t get caught, no one gets hurt. But nothing comes without a cost.
Consent Decree: Enforceable or Forgetable?
In 1963, 265 insurers signed a Consent Decree drafted by the U.S. Justice Department and Attorney General Robert Kennedy. By signing, they agreed to abide by the Decree’s terms: no more demanding discounts, setting hourly rates, boycotting repair shops and using specific appraisers. It’s still a binding agreement today … but will it ever be enforced?
Follow March Taylor’s Example
March Taylor wanted the entire industry to benefit from his knowledge and hands-on experience
Antitrust in Insurer- Repairer Business Relations
‘Antitrust’ is spoken of frequently in the collision repair industry but is still often
misunderstood. Here’s a clear definition of what it is and how it relates to insurer- repairer business relations.
In Court with State Farm
The trial against State Farm for its usage of aftermarket crash parts is underway. Since you can’t be there in the courtroom, we’re doing the next best thing: bringing the courtroom to you.
Ending The Blending Debate
The issue isn’t about whether or not you should blend — make it a standard operating policy and just do it! The issue is about blending correctly, meeting vehicle owners expectations and getting paid by insurers.
Shift This: Dealing with Cost Shifting
Fed up with the games people play, a Connecticut body shop manager has developed a way to keep himself out of trouble when insurance companies cost shift.