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Proper Handling: Hazardous Wastes

You can’t eliminate the risks involved in the transport and disposal of your hazardous wastes, but you can minimize them.

Banking in Cyberspace

Though banking by computer may never completely replace “going to the bank”, most of the nation’s 10,000 financial institutions will offer online banking services by the year 2000.

Creating a Winning Team

Note: The following article contains material
from Beau Hamilton’s Team Building seminar, which is conducted
for the collision repair industry and approved by ASA’s Automotive
Management Institute (AMI) for continuing-education credits.

Knowledge is Power

Question: What are you doing to inform consumers
about their rights when it comes to repairing collision damage?
Most states require, in writing, a disclosure regarding aftermarket
parts. But do you take this a step further and verbally explain
how aftermarket parts may affect the repair process?

The Two Faces of Japan

From ancient Shinto temples to modern-day skyscrapers, the Japanese relish technology, yet revere tradition. But with Japan’s collision repair industry changing with the times,
will the Japanese people also deviate from tradition to fight for their industry’s autonomy?

Rains, Planes and Dames

Name: J&L Auto Body Location: Summerville, S.C. Owners: John and Linda Disher Established: 1981 Square Footage: 10,000 Number of Employees: Nine Repair Volume: 12 cars per week (collision) Average Repair Ticket: $2,000 September 1989: The winds picked up. The heavy rains came. The ocean went crazy. Wreaking havoc on lives and properties, Hurricane Hugo stormed

Community Spirit

There’s plenty of opportunity for you to boost your shop’s image, gain customer loyalty and contribute to the welfare of the community.

Strategic Partnerships

No business exists in a vacuum, least of all a collision repair shop.

Body Shop Boot Camp

While the collision shop of today is repairing existing vehicles, the cars of the future are off the drawing board and plans for production are underway. Increased use of aluminum and plastics, computerized navigational systems, crash-avoidance computers and sophisticated adhesives are all becoming part of our reality.

School Profile/Alfred State College

At Alfred State College (ASC) – a technical college in Western New York with a student body of 3,200 – an emphasis on work ethic and a real-world shop atmosphere combine to assure plenty of job opportunities for every graduate, including its autobody program grads.