The Road Ahead
It doesn’t take a fortune teller to predict the future — the challenges awaiting shop owners aren’t a mystery. The mystery is whether or not shop owners will prepare for tomorrow’s challenges.
The Spanish Experience: Spain’s Collision Repairers
Like bulls in a bullfight, Spanish collision repairers struggle to stay alive. But, as their country and their country’s way of doing business changes, they’ll need to assume the role of matador if they wish to take charge and survive.
Change Waits For No One
In the rapidly changing world of collision repair, something that was revolutionary yesterday may be obsolete tomorrow — including your business.
Streamlining the Industry
Collision repair has been a fragmented and inefficient industry for years — but consolidators are hoping to change all that.
Selling the Estimate
Turn those “waste of my time, just part of the job” drive-in estimates into sales by following a few simple steps.
Cheaters Never Win
Back-alley shops and unethical owners have dragged our names through the mud long enough. Here’s what to do if your boss is bad.
Insurers: Cowboys At Heart?
Some insurers are rounding up consumers and steering them out of shops like herds of cattle – leaving many shop owners to ask: “Where’s the beef?”
How Much Training Is Enough?
Too much is never enough. The key is to not waste your time. Just because your techs return from a class with a certificate and a smile doesn’t mean they learned anything.
Market Profile: The Collision Repair Market in 1997
A year filled with changes and challenges, some shop owners came out ahead while others dreamed of getting out
Personnel Profile
About the only thing that hasn’t changed during the past year is the employee shortage. Shops are, as always, still in search of a few good techs