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Super Tech Tips

The best weapon, as always, is knowledge.

Shedding Light on Infrared

For a shop owner, not getting vehicles done on time results in upset vehicle owners, unhappy insurance adjusters and frantic times in your business.

Suite Software

It’s nearly impossible to run a business today without using some sort of computer system. There’s word processing, spreadsheets, data bases and graphical presentations.

The Tale of One Shop Continues…

…..with Paul and Teresa Slate

Creative Recruitment

Your right arm. How important is it to you? An independent body shop owner recently said he would give his to find one good technician. If people are willing to give up body parts, you know things are bad!

Learning to Learn

If you would say to the typical collision-shop owner or technician, “You can have anything you want to improve shop productivity”, what do you suppose the most common answer would be? Chances are, it would focus on some new technological advance in equipment or tools.

Pennsylvania College of Technology

Pennsylvania College of Technology has one of the oldest automotive programs in the nation, dating back to 1920 when the institution – then a local technical institute – served to educate World War I veterans in servicing automobiles.

Productivity Feeds Growth: Zara’s Collision Center

Ahhhh! The smell of a smoldering steak … The air is filled with its spicy aroma … You’re getting hungry, very hungry, aren’t you? This isn’t the description of a favorite restaurant or a backyard feast, but instead, of a once-a-month lunch at Zara’s Collision Center in Springfield, Ill.

Senior Service

The focus of automotive service – now and in the future – is to meet or exceed the needs of all customers. When it comes to a reality check, many of us would fall short of the mark when it comes to dealing with our senior-citizen customers.

Downdraft Secrets

Full downdraft spraybooths have a hefty price tag, but their performance – or that of any spraybooth – won’t be worth much if not properly maintained. Check out the following tips to help get the best results from your downdraft: