Suite Software
It’s nearly impossible to run a business today without using some sort of computer system. There’s word processing, spreadsheets, data bases and graphical presentations.
The Tale of One Shop Continues…
…..with Paul and Teresa Slate
Creative Recruitment
Your right arm. How important is it to you? An independent body shop owner recently said he would give his to find one good technician. If people are willing to give up body parts, you know things are bad!
Learning to Learn
If you would say to the typical collision-shop owner or technician, “You can have anything you want to improve shop productivity”, what do you suppose the most common answer would be? Chances are, it would focus on some new technological advance in equipment or tools.
Pennsylvania College of Technology
Pennsylvania College of Technology has one of the oldest automotive programs in the nation, dating back to 1920 when the institution – then a local technical institute – served to educate World War I veterans in servicing automobiles.
Productivity Feeds Growth: Zara’s Collision Center
Ahhhh! The smell of a smoldering steak … The air is filled with its spicy aroma … You’re getting hungry, very hungry, aren’t you? This isn’t the description of a favorite restaurant or a backyard feast, but instead, of a once-a-month lunch at Zara’s Collision Center in Springfield, Ill.
Senior Service
The focus of automotive service – now and in the future – is to meet or exceed the needs of all customers. When it comes to a reality check, many of us would fall short of the mark when it comes to dealing with our senior-citizen customers.
Downdraft Secrets
Full downdraft spraybooths have a hefty price tag, but their performance – or that of any spraybooth – won’t be worth much if not properly maintained. Check out the following tips to help get the best results from your downdraft:
Think BIG
The honeymoon was definitely over when Darryl "The Moose" Johnson returned to a demolished home. The Dallas Cowboys fullback, while vacationing with his bride, was having a tree removed from his yard. Taking the tree out in sections, a 195,000-pound crane picked up a hunk too large to hold, swung to the center of the
Insurance Involvement
The collision-repair industry has seen many on-going changes. One aspect of change has been the growing involvement of insurance companies in the industry. We asked body shop owners and managers across the nation the following questions: “How
do you feel about the growing involvement of insurance companies”.
in the collision-repair business?" and "Has it affected
your labor rates? If so, how?"