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Cars to Come

SUVs, sedans, coupes, minivans – sometimes all rolled into one. They look futuristic, but you could be seeing some of them on the road – and in your shop – as early as next year.

No Fear: Developing New Business by Asking

Learn the right way to ask for business, and you’ll not only lessen your chances of being shot down, but you’ll increase shop profits, too.

Rear Clipping: Does It Deserve Its Bad Rap?

We’ve all heard horror stories about rear full body sectioning, which has lost its favorable status with insurers, repairers and consumers. But was the problem the procedure – or the people performing it?

The Jury’s Still Out: the Debate about Aftermarket Crash Parts

Two years after the landmark $1.2 billion State Farm class-action verdict, the debate about aftermarket crash parts still rages. What does the future hold for these OE counterparts? If you thought the controversy ended when the verdict came down, think again.

The Spraybooth School of Hard Knocks

Everybody makes mistakes. (Trust me, I’ve been party to some big ones.) But if you learn from those mishaps instead of dwelling on them, you’ll come out ahead – and may even avoid a repeat performance.

Caution: Snake Pit Ahead

Unfortunately, poor business ventures aren’t as obvious as road signs flanked by flashing yellow lights and orange cones warning you of impending danger. (If only it were that easy.) How can you avoid such pitfalls? By learning from those who’ve already fallen prey.

Log On to Learn: Internet/satellite Training

Technology is making training for collision repairers easier, faster and cheaper than ever before.

Restyle Your Business: Offering Restyle Products

In 1999, retail sales of specialty equipment products totaled $23.24 billion. You can funnel some of that cash into your own pocket by offering restyle products – from fender flares to floor mats to grille guards – in addition to the collision work you do now.

Personnel Profile

That was then … An unthinkable thing happened on Jan. 14, 1914: Henry Ford had the audacity to raise Ford Motor Company’s minimum wage to $5 a day – and then, as if that weren’t enough, he allocated $10 million of the $25 million in company profits for his workers. This will ruin the industry,

Orange You Going to NACE?

Bound for Orlando – the land of oranges and overabundant family fun – NACE promises a jam-packed schedule of seminars and workshops that leaves little time for mousing around.