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The Incredibly Shrinking Industry

Until three years ago, the prospect of some Wall Street investor teaming up with a body shop owner was incomprehensible. Today, it’s reality. Welcome to the brave, new — consolidating — world of collision repair.

I’m Just A Bill: Why Not Get Involved?

On Capitol Hill, a lot of bills await their fate. And many of them — if enacted into law — will affect the profitability of your business. Why, then, aren’t more collision repairers actively involved in legislative activity?

Tips For Filter Disposal

To dispose of spraybooth and prep-station filters, shops have a number of options from which to choose, but not all of them are cost effective — or legal.

Are You Guilty Of Fraud?

Before shop owners condemn the practices of insurers, they need to take a long, hard look at themselves. Committing fraud is dishonest, immoral and illegal – yet many continue to do it.

Help Wanted: How to Get the Best

If you’re looking for a few good employees, you’re not alone. But to attract qualified applicants, you need to revitalize recruiting and organize your hiring process.

Getting Into Customers’ Heads: Increasing the Chances of Selling Every Job

Hopefully, we can all agree that collision repair falls into two distinct operations: sales and production. Your shop may have the very latest heated downdraft booth and the snazziest computer-driven structural-repair bench, but unless you can get the customer to let your shop perform the repair, all the equipment in the world won’t help.

The Right Manager for the Job

When opening another location, it’s crucial to find a manager whose talents complement your business — and whose business sense can help take your business to the next level.

Investing In Your Future

The entrepreneurs coming into the industry know how to invest their money so it works for them — and so they don’t have to work so hard for it.

Insurers: Cowboys At Heart?

Some insurers are rounding up consumers and steering them out of shops like herds of cattle – leaving many shop owners to ask: “Where’s the beef?”

The Impact of Air Bags

With 60 million vehicles already equipped with air bags and more-advanced systems on the way, be prepared for repairs of these life-saving inflatables to affect your shop even more.