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Divorced from DRPs

Until death do us part? Not in this case. Once the honeymoon was over, this Washington shop owner discovered he’d rather go it alone than remain trapped in a loveless marriage.

‘Til Death Do Us Part

Not all DRP marriages end in divorce. For this Chicago shop owner, DRPs have benefited his business and boosted his bottom line – making it easy to put his bachelor days behind him.

Diminished Value: Fear It or Forget It?

During the past year, more than 30 states have approved auto insurance policy language that excludes diminished value (DV) payments. That still leaves quite a few states up in the air.

The ABCs on DRPs

Ever wonder just how many shops are on direct-repair programs (DRPs)? Based on BodyShop Business’ 2000 Industry Profile, 44.8 percent of respondents are. And of that 44.8 percent, 91.3 percent say they’re better off because of their DRP arrangements.

Consent Decree: Enforceable or Forgetable?

In 1963, 265 insurers signed a Consent Decree drafted by the U.S. Justice Department and Attorney General Robert Kennedy. By signing, they agreed to abide by the Decree’s terms: no more demanding discounts, setting hourly rates, boycotting repair shops and using specific appraisers. It’s still a binding agreement today … but will it ever be enforced?

Hitting Your Mark: Accurate Estimators

Writing an accurate estimate takes precision and skill. Are your estimators up to the challenge? With knowledgeable and personable estimators leading your team, your shop will win customers and score profits.

Getting Your Money’s Worth

"How does a consolidator arrive at the value of a shop?" — Clyde Wilkerson, owner, Wilkerson Body & Frame, Kokomo, Ind. To answer this question, we must first define which type of consolidator you might be dealing with. Collision shop consolidators generally fall into one of two categories. The Predator First, there’s the consolidator whose

Live From Motor City: The 2000 North American International Auto Show (NAIAS)

With our press badges in hand and our cameras poised, we scoured the North American International Auto Show in search of the world’s coolest concept cars. Ever seen a Bugatti Veyron or a Mercedes-Benz SLA? We have — and we have pictures to prove it!

Salvaging the Salvage-Parts Market

Collision repairers agree: Used parts are a viable alternative to new OE crash parts. They also agree that the lack of compensation they’re given for making used parts usable isn’t doable. Their solution? Insurers need to scrap their current way of thinking and recognize what repairers have to do to save them money.

In September’s article, "Repairing the Crash-Parts Market" (pg. 44), we took a closer look at the manufacturing of aftermarket crash parts, the problems repairers have with their use and the solutions raised by industry leaders. This month, we’ll examine the salvage-parts market in much the same way.

Repairing the Crash-Parts Market

The situation with replacement crash parts may be a bit of a wreck, but it’s not a total loss. What’s considered a pile of unwanted sheet metal and plastic by many repairers could be turned into a more favorable and profitable alternative to OE parts — if the industry can quit complaining and learn to communicate.