No Fear: Developing New Business by Asking
Learn the right way to ask for business, and you’ll not only lessen your chances of being shot down, but you’ll increase shop profits, too.
Propaganda Watch
Pop quiz! Which of the following statements is true: A) If a tree falls in the woods and no one’s there to hear it hit the ground, then it didn’t make a sound. B) If your spouse has put on a few pounds but you don’t have the heart to say anything, then your spouse
You’re In Better Hands Without Allstate
Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business?
The Concept of DRPs: Good or Bad for the Industry as a Whole?
When asked if the concept of DRPs is good or bad for the industry as a whole, it’s no surprise that 85 percent of the respondents to the BodyShop Business 2002 Industry Profile who aren’t on DRPs say they’re bad. Many of you in that 85 percent are downright anti-DRP and have great arguments as
DRPs: Do You or Don’t You
“I don’t DRP for any insurer that would impede my ability to do so,” says one respondent to our annual Industry Profile when asked if, as a DRP, he can still repair a vehicle to pre-accident condition.
May the (Work) Force Be with You
The collision industry’s workforce is dwindling at an alarming rate, and journeymen are just about as hard to come by as Jedi Masters. To combat this shortage and to stay competitive in the years to come, take a cue from the Jedi Code: Pair an apprentice with a mentor.
Restyle 101: The Specialty Equipment Market
From trailer hitches to running boards to custom leather interiors, the aftermarket accessories market seems almost endless. And with a little education about this multi-billion-dollar market, you could be sharing in the profits.
Profitable by Popular Demand
Shops upselling their owners on accessories.
Play Nice: repairers and insurers can improve their relationships
“All appraisers should intern in a shop for one year,” says one respondent to BodyShop Business’ annual Industry Profile regarding what should be done to enhance relations with appraisers and insurance companies. Other suggestions on how repairers and insurers can improve their relationships include: “All prices should be determined and negotiated on location at the
Here Today … Then Steered Away
Lost work due to insurer steering.