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The Need for Speed

Want more claims dollars? Strive to standardize your business.

Painting Your Way to More Profits

If you’ve never truly evaluated your paint department, you may be surprised by what you find — excessive paint and material waste, poorly utilized space or even material theft. To determine whether you’re getting the most out of your paint shop, use these three key performance indicators.

Las Vegas or Bust: NACE 2001

NACE 2001 hits the jackpot with a solid line-up of seminars, a new action demonstration arena and entertainment by comedian Jay Leno.

Spraybooth TLC: Keeping it Well Maintained

You spend lots of money on a modern spraybooth, that’s for sure. So why not spend a little time maintaining it so you get the most for your money?

Pick Me! Pick Me!

If you want to close the sale, you need more than a well-written estimate and a “Give us a call if you decide to schedule it.” You need to develop a system tailored to customer needs and train your estimators and front desk personnel to sell.

See Spot Run: Squeeze-Type Resistance Spot Welder

Despite it’s long history, “resistance welding” is aptly named – because many technicians still continue to resist using it.

What to Do With Sagging Sales

In May, we examined how insufficient volume can put you in the red. But volume is only half the problem. Insufficient production also poses a serious threat to your shop’s sales. Luckily, it’s all fixable.

Wheels in Motion: Wheel Set Back

Wheel set back is an indicator of larger problems that are often overlooked when measuring. But because most techs think of set back as an alignment measurement, they don’t bother checking for it – and don’t deliver a complete, timely or profitable repair.

Operations Profile: Operating Smoothly

Keeping a collision repair shop operating smoothly takes a lot of work. How do all of you cope with such daily issues as labor rates, insurers wanting discounts and poor fitting replacement crash parts? One day at a time.

The Magic Behind Making a Manager

“Working together is the most important thing we do. To accomplish this, you need good management. How can you find and groom a shop manager who’ll foster teamwork and create a productive environment?” – Brandon Mitchell, assistant shop manager, Elliott Chevrolet, Athens, Texas