What Kind of Repairs Do You Want to Do?
The only way to achieve consistent, quality repairs is to establish clearly defined goals and communicate them to your staff
Ditch Your One-Dimensional Ways
Only selling collision repair service these days? Diversification is the answer
to getting your profits back and making your business worth owning.
Skin Replacement…For Doors
While it’s possible to repair a door skin properly and profitably, replacing a door skin is cleaner, can be faster and can also produce a better-quality repair — once you know what you’re doing.
Industrialization of the Industry
You don’t have to manufacture automobiles, guns or hamburgers to take advantage of the industrialized process. Such assembly-line concepts can be applied to vehicle repairs, too. Some shops have gone so far as to specialize in departments — paint, metal, mechanical — but they could go even further.
The Court of Diminished Value
As consumers across the country file diminished value (DV) claims against insurers and hire lawyers to file DV class-action suits, repairers need to learn what the law says about DV — and if and when the scales of justice will be tipped against them.
Pinstriping Possibilities
Your techs don’t need the artistic skills of Picasso to repair or create pinstriping patterns. With a small investment in tools and supplies, they can accent customers’ vehicles — and your bottom line.
Perplexed by Profits
Today’s collision repair business is more complex than ever, yet most shop owners still don’t understand an elementary principle of business: profit. If you really want to make money, quit acting like you’re running a non-profit organization.
Small, But Formidable: The Smaller Bodyshops
Growing your business doesn’t necessarily mean “growing” your business. Consider Dave Stephenson, who’s built a solid reputation and six-week backlog out of his one-man shop in a small Iowa town.
How to Fix Rust on Cars, Trucks
As you read this, a vehicle somewhere is rusting. And although rust repair isn’t for everyone, a shop owner somewhere is profiting from it. Could that shop owner be you?
Capturing the Lost Profit: Profit Sharing with Employees
Promise your employees a share of the gross profit from paint and materials, and your shop will suddenly become less wasteful.