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The Next Generation: Difficulties Shop Owners have Recruiting New Blood into the Industry

The economy of our great nation has been strong enough of late that young folks who have the desire to succeed and become proficient at something can choose many career routes to follow. Unfortunately for us, repairing damaged vehicles doesn’t seem to be at the top of their wish lists. Computers, sales, various unionized trades … these choices rate higher than our industry. Just look at attendance at various vo-tech schools. More class space is allocated to other career choices, and more students attend classes for other career choices than they do for autobody repair.

Are You Guilty Of Fraud?

Before shop owners condemn the practices of insurers, they need to take a long, hard look at themselves. Committing fraud is dishonest, immoral and illegal – yet many continue to do it.

10 Tips For Techs

As a technician, you should be doing all you can to save money and work efficiently. Why? Because by implementing a few new work habits, you can increase shop profits — and your chances for a raise.

Managing To Be Great

Great managers possess an uncanny knack for juggling, allowing them to be everything to everybody.

Getting Into Customers’ Heads: Increasing the Chances of Selling Every Job

Hopefully, we can all agree that collision repair falls into two distinct operations: sales and production. Your shop may have the very latest heated downdraft booth and the snazziest computer-driven structural-repair bench, but unless you can get the customer to let your shop perform the repair, all the equipment in the world won’t help.

You Can Look, But You Can’t Have: 1999 Concept Cars

Out-of-this-world objects were sighted in Detroit, where dozens of futuristic concept cars landed at the 1999 North American International Auto Show.

A Place For Everything: Organization and Productivity

Organizing tools often falls last on a shop owner’s to do list. Unfortunately, a lack of organization can be one of the first things to affect productivity.

Building Basics

Should you build a new facility? Before donning a hard hat and diving into construction, put on your thinking cap to determine if building new is for you.

Drop the Gun and Step Away from the Adjuster

Believe it or not, there are seasoned appraisers in the industry who aren’t the enemy — and who aren’t happy with insurers’ penny-pinching policies that disregard quality and fair profit In my September Editor’s Notes, I wrote about an appraiser named Pat, who has some interesting views regarding the industry. You see, Pat is on

Eight Ways To Invest Money

Whether you own a shop or work on Wall Street, part of being successful in the ’90s depends on knowing what to do with your money.