To Clip or Not to Clip?
“What’s the difference among what I-CAR, shops, insurance companies and car manufacturers are saying about clipping?”
Achieving Consistent Volume
“With 21 DRPs, we still see peaks and valleys. What’s the best approach to having a consistent flow of work?”
Blend vs. Full Paint
“Why is blend time 50 percent of the time as full paint time?”
Long Live the Oxyacetylene Torch
Some think the oxyacetylene torch is dead. But more than a few master techs consider it a vital tool in their arsenals, and you may too once you understand its versatility.
Market Your Difference
A professional football player laying a ferocious hit on another is one way to get people thinking about “collision.” That’s what Angelo Papotto was banking on when he signed up for an advertising package with a local TV channel to “plant a seed in people’s heads” to get them thinking about his three Suburban Collision
Success is No Clich
One of our primary contributing editors, John Sweigart, recently provided us with some thoughtful input. He said that shops “need to start fixing the business process that fixes cars.” That struck a chord with me. Other contributing editors chimed in on this topic as well, and when you read over the collective diatribe, you find
Shifty Business: Cost Shifting
Not getting paid properly? Cost shifting is not the solution, and is just plain bad busiess.
DRPs, Here We Come?
Having systems in place is key to being able to offer guaranteed delivery dates. And that could be our key to making a DRP relationship a profitable one. Part 8 of a series.
Stand Out from the Competition – Gates Auto Body
Gates Auto Body believes that standard operating practices allow companies to do what their competition doesn’t – turn their employees into top performers and maximize results.
Do Something
“We’re losing our collective asses at the front door because we’ve quietly accepted our current situation as being beyond our control,” says a Mississippi shop owner, summing up perfectly the state of the industry and the mentality of many in it. His point? Doing something is always better than doing nothing. Take the recent change