Success is No Clich
One of our primary contributing editors, John Sweigart, recently provided us with some thoughtful input. He said that shops “need to start fixing the business process that fixes cars.” That struck a chord with me. Other contributing editors chimed in on this topic as well, and when you read over the collective diatribe, you find
Shifty Business: Cost Shifting
Not getting paid properly? Cost shifting is not the solution, and is just plain bad busiess.
DRPs, Here We Come?
Having systems in place is key to being able to offer guaranteed delivery dates. And that could be our key to making a DRP relationship a profitable one. Part 8 of a series.
Stand Out from the Competition – Gates Auto Body
Gates Auto Body believes that standard operating practices allow companies to do what their competition doesn’t – turn their employees into top performers and maximize results.
Do Something
“We’re losing our collective asses at the front door because we’ve quietly accepted our current situation as being beyond our control,” says a Mississippi shop owner, summing up perfectly the state of the industry and the mentality of many in it. His point? Doing something is always better than doing nothing. Take the recent change
Quest for Metallic Control
Though most painters don’t like to admit it, they struggle with metallics. But if we slow down a little and anticipate problems before they arise, those redos will be few and
far between.
Busy But Broke
Repairing cars is only a part of what we do. Ultimately, we run a collision repair buisness – which means we need to make a profit on the cars wedo fix.
Are You Throwing Away Money?
Every day, shops across the country donate their labor and product free of charge. Are you one of them? If you’re relying on a computer and the P-pages to do all your thinking for you, you’re losing revenue – and lots of it.
Re-Inventing Collision Repair
DCR Systems is using standard operating procedures to drive consistency, quality and continuous improvement.
DRPs, Here We Come?
With standard operating procedures in place that support our team vision, our DRP goals may be attainable. Part 7 of a series.