In Better Hands…Without Allstate
Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business? You bet.
Complete Estimates = Bigger Bucks
Writing more accurate estimates doesn’t require extra man power or costly equipment. Just a little extra time on the part of your estimator will increase shop sales, improve efficiency and boost profits.
Damaged Goods
Fact: Consumers won’t pay as much for a vehicle that’s been wrecked and repaired as they will for a vehicle that’s never been in an accident. This market condition – or stigma as some like to call it – diminishes the vehicle in value, regardless of how expertly repaired it may have been.
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DRPs: Probing the Legalities
There’s a definite conflict of interest when the payer (insurer) controls the quality of repair work. In fact, without the independence of the professional repairer, some say there’s no difference between the DRP shop and the insurer – just a different organization with the same interest, adverse to the property owner. But that doesn’t make DRPs illegal – or does it?
32 Steps to Painless, Profitable Plastic Repair
Many repairers pass on plastic repair and instead, opt to replace, sending an easily repairable part to the landfill. Why?
Inside Your Body Shop Spraybooth
Stumped by what’s going on inside your spraybooth? Can’t figure out why your paint work isn’t premo? You’re not alone. Check out this reader Q&A, and you just might find the answers you need.
Propaganda Watch
Pop quiz! Which of the following statements is true: A) If a tree falls in the woods and no one’s there to hear it hit the ground, then it didn’t make a sound. B) If your spouse has put on a few pounds but you don’t have the heart to say anything, then your spouse
You’re In Better Hands Without Allstate
Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business?
The Incredible Shrinking Industry
After a buying spree in the late ’90s and a struggle to integrate acquired shops into a “corporate” culture, consolidators are getting back on track and preparing to grow again. But this isn’t a death sentence for all independents.
