Sterling Autobody to Use ALLDATA in All Locations
Sterling Autobody Centers Inc. announced today that it has signed an agreement with ALLDATA that will place ALLDATA collision and mechanical repair data in each of its 60-plus locations. “We’re excited to bring ALLDATA’s comprehensive repair data into the Sterling network," said Nick Notte, Sterling’s president. “ALLDATA information, along with that of I-CAR, Tech-COR and
AMI Announces 2009-2010 Board of Trustees
The Automotive Management Institute (AMI) has announced the members of its 2009-2010 board of trustees, with George Witt, AAM, George Witt Service, Inc., Lincoln, Neb., re-elected as chairman and Freda Thompson, AAM, Ace Auto Body, Inc., Hartselle, Ala., re-elected as secretary. Other board members include Sheri Hamilton, AAM, ASA-Missouri/Kansas, Overland Park, Kan.; Bob Keith, AAM,
Customer Satisfaction Index Next CREW Webcast Topic
Collision Repair Executive Webcast (CREW) will present the next edition of the CREW Webcast at 11 a.m. PDT, April 16. A panel of experts will discuss “CSI Issues, Challenges and Opportunities: Where Are We Today and Where Do We Go From Here?” On this month’s CREW Webcast, we will discuss customer satisfaction with a panel
CIECA Announces Formation of CSI Committee
CIECA has re-chartered its CSI (Customer Satisfaction Indexing) Committee. Renewed interest by the industry and a willingness to work together by member companies Allstate, CSi Complete, Customer Research Inc., CynCast, Mitchell International and Performance Feedback initiated the action. The Mission of the CIECA CSI Committee is to facilitate appropriate collision industry segments and vendors’
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Metropolitan Car-O-Liner Joins AASP/NJ’s NORTHEAST 2009 Show
Metropolitan Car-O-Liner has signed on with the Alliance of Automotive Service Providers of New Jersey’s (AASP/NJ) NORTHEAST 2009 trade show at the Meadowlands Exposition Center in Secaucus, New Jersey, March 20-22. Car-O-Liner joins exhibitors who have committed to over 200 booths the show. “Metropolitan Car-O-Liner has been a supporter of the NORTHEAST show for over
DEG Surpasses 1,000 Inquiries
The Database Enhancement Gateway (DEG) announced that it has processed over 1,000 inquiries. This milestone comes before the close of its first full year of operation. “The three national trade associations joined together for this initiative to offer a service to the industry that we believed would improve the communication process as it related to
AutocheX Awards Honor “Best of the Best” Collision Repair Facilities
AutocheX, Mitchell International’s customer performance management group, hosted the seventh annual Premier Achiever Awards ceremony to honor collision repair facilities from throughout the U.S. and Canada for their achievements in customer service and satisfaction. The event was held at the Mandalay Bay Convention Center in Las Vegas in conjunction with the International Autobody Congress and
ASA Announces Renewing and New Associate Members
The Automotive Service Association (ASA) announced many associate members have renewed their memberships and several new companies have joined ASA as associate members. Associate members renewing their ASA membership during the third quarter of 2008 include: 3M Automotive Aftermarket Division, Access Fleet, Airtex Products, American Impact Media Corp., Atlas Copco Compressors Inc., Auto Profit Masters,