DEG Surpasses 1,000 Inquiries
The Database Enhancement Gateway (DEG) announced that it has processed over 1,000 inquiries. This milestone comes before the close of its first full year of operation. “The three national trade associations joined together for this initiative to offer a service to the industry that we believed would improve the communication process as it related to
AutocheX Awards Honor “Best of the Best” Collision Repair Facilities
AutocheX, Mitchell International’s customer performance management group, hosted the seventh annual Premier Achiever Awards ceremony to honor collision repair facilities from throughout the U.S. and Canada for their achievements in customer service and satisfaction. The event was held at the Mandalay Bay Convention Center in Las Vegas in conjunction with the International Autobody Congress and
ASA Announces Renewing and New Associate Members
The Automotive Service Association (ASA) announced many associate members have renewed their memberships and several new companies have joined ASA as associate members. Associate members renewing their ASA membership during the third quarter of 2008 include: 3M Automotive Aftermarket Division, Access Fleet, Airtex Products, American Impact Media Corp., Atlas Copco Compressors Inc., Auto Profit Masters,
Report Finds Estimates Written At Vehicle Are Less Accurate
Estimates written in the office using photos and notes are more accurate than estimates written at the vehicle, according to data from Mitchell International’s Industry Trends Report, a quarterly publication highlighting industry trends, news and statistics. This edition’s Quarterly Feature, “Are Estimates Finalized at the Vehicle More Accurate?” written by Greg Horn, Mitchell’s vice president
‘Competitive Edge’ Given to PPG Conference Attendees
PPG’s MVP Business Solutions team recently hosted a conference for collision center owners and managers that focused on improved shop performance and staying competitive in a changing industry. Guest speakers included Alex Sun, president and CEO of Mitchell International, Inc., and Michael Martyn, founder of SISU Consulting Group. Sun offered perspective on key economic and
AutocheX Awards to Honor Shops with Top CSI Scores
AutocheX, a Mitchell company, will honor collision repair facilites using the AutocheX service with customer satisfaction index (CSI) scores in the top 5 percent in the United States and Canada at its seventh annual Premier Achiever Awards ceremony at the International Autobody Congress and Exposition (NACE) in Las Vegas. The ceremony and reception will be
The Big Stuff
There may be less insurer involvement and less overcapacity in the heavy truck collision repair business than there is in the passenger car business, but it has plenty of its own unique challenges.
Comprehensive Shop Management
Mitchell Management Systems simplify running a collision repair facility by managing all aspects of the shop’s operations – from administration and production to accounting. Mitchell Management Systems provide key performance indicators and more than 100 management reports. Call (866) 655-2544 or visit www.mitchell.com.
Low-Cost Estimating
Web-Est caters to the small- to mid-size collision repair market by providing low-cost ($99 monthly), logic-based estimating software online. It uses Mitchell International’s collision repair data, and its online Internet marketing service helps shops get new business. Call (888) 362-8790 or visit www.web-est.com for a free 14-day online trial.
AASP-MN Offering Estimating Systems Seminars
The Alliance of Automotive Service Providers of Minnesota (AASP-MN) is sponsoring a series of seminars to prepare its members for the upcoming implementation of new association legislation. The new legislation prohibits insurers from disregarding a repair operation or cost identified in an estimating system. “Know Your P-Pages” will be presented by industry expert Mike Anderson