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What’s the Deal with Dealer Body Shops

Most dealership owners consider their businesses sales organizations and service a necessary evil. Though this attitude is the greatest saving factor for independents, it’s slowly changing to a cradle-to-grave strategy — pitting independents against a competitor like none before Have you been paying attention to how many dealerships have elected to close their collision repair

Becoming the Fastest Gun in the Shop

Because the industry is changing rapidly, the best painters are productive technicians, active communicators, speedy problem solvers and quick learners.

Pinstriping Possibilities

Your techs don’t need the artistic skills of Picasso to repair or create pinstriping patterns. With a small investment in tools and supplies, they can accent customers’ vehicles — and your bottom line.

I’m Just A Bill: Why Not Get Involved?

On Capitol Hill, a lot of bills await their fate. And many of them — if enacted into law — will affect the profitability of your business. Why, then, aren’t more collision repairers actively involved in legislative activity?

Are You Guilty Of Fraud?

Before shop owners condemn the practices of insurers, they need to take a long, hard look at themselves. Committing fraud is dishonest, immoral and illegal – yet many continue to do it.

Perplexed by Profits

Today’s collision repair business is more complex than ever, yet most shop owners still don’t understand an elementary principle of business: profit. If you really want to make money, quit acting like you’re running a non-profit organization.

More Than A Desk Job: Office Managers

Being the office manager for a collision repair shop can be an exciting, sometimes confusing and very rewarding job. The key to reaping the rewards of efficient, organized and informed office mangers is to give them more responsibility than simply answering the phones, greeting customers and balancing the checkbook.

Working Designs: Bodyshop Layouts

More equipment and more space won’t automatically yield more profit. Productivity and profitability are just as much functions of managment as they are physical capacity.

Building Basics

Should you build a new facility? Before donning a hard hat and diving into construction, put on your thinking cap to determine if building new is for you.

The Parts Debate

What will it take for insurers to part with aftermarket parts and for repairers to allow recycled parts to play a major role in their repairs?