Collision Hub’s Kristen Felder Receives AAIA Impact Award
The Automotive Aftermarket Industry Association (AAIA) has selected Kristen Felder, founder and CEO of Collision Hub, as a recipient of the AAIA Impact Award. The award honors four aftermarket professionals who, through their leadership, are influencing and strengthening the industry early in their careers. Felder will be recognized for the award during the AAIA Town
ASA Honors Member Achievements at 2010 ‘ASRW Awards Luncheon’
The Automotive Service Association (ASA) honored several of its members last week during the ASRW Awards Luncheon. Held in Las Vegas during ASA’s annual trade shows – the International Autobody Congress and Exposition (NACE) and the Congress of Automotive Repair and Service (CARS) – the annual luncheon provides a platform in which the association can
Don’t You Feel Smarter?
The 2010 BodyShop Business Conference that was held Sept. 17-18 in Indianapolis is now just a memory, and as I look back on it, I realize that for everyone who participated in the event, it should be a memory of learning and enjoyment. As a bonus, the weather cooperated nicely and enabled us to see
BUSINESS FEATURE: How Do Customers Choose Your Body Shop?
There are many factors that come into play when it comes time for a consumer to select a collision repair facility. Do an honest assessment of how you compare with other shops, and you’ll be well on your way to knowing whether you stand out or just blend into the background.
N.C. Maaco Owner Recognized for Outstanding Contributions to Franchising
Maaco Collision Repair & Auto Painting franchisee Phil Collins of Charlotte, Greensboro and Wilmington, N.C., was honored by the International Franchise Association (IFA) with its annual Franchisee of the Year Award. Franchise owner-operators representing 30 franchise systems were recognized during the IFA’s 11th Annual Public Affairs Conference for outstanding performance and contributions to the growth
Atlanta Fox Station Takes on Ford, CAPA in Aftermarket Parts Report
The aftermarket vs. OEM parts debate has made headlines again, on the heels of an investigation by Consumer Reports. Fox 5 Atlanta’s investigative reporter Dana Fowle, who bent a radiator support in half back in August during a report on aftermarket collision parts, has continued her investigation into the parts controversy. Fowle aired an investigation
BodyShop Business Conference a Successful Mix of Education, Exhibits
The 2010 BodyShop Business Conference, held in downtown Indianapolis Sept. 17-18 at the Hilton Hotel & Suites, delivered over 150 attendees a blend of valuable industry insight, business knowledge and new technologies based around the theme "Succeeding Through Change." The event kicked off Friday morning with keynote speaker George Avery, claims consultant with State Farm.
AMI Announces 2010 Scholarship Recipients
The Automotive Management Institute (AMI) has announced the recipients of five scholarships to help cover expenses related to attending Automotive Service & Repair Week (ASRW), which includes NACE and CARS, in Las Vegas, Oct. 10-13. BodyShop Business Magazine Scholarship — Presented by AMI and Babcox Publications Jina Berg, customer service representative, Lehman’s Garage, Inc., Minneapolis,
CARSTAR Message to Franchisees: ‘There Is Work to Be Done’
In past years, the message conveyed to CARSTAR franchisees at the annual CARSTAR conference was business-focused but fun and lighthearted. This year’s message, however, was delivered with a bit more urgency and seriousness. With 4,000 to 5,000 collision repair facilities closing within the last year, including some CARSTAR shops, CARSTAR CEO Dick Cross felt the
ASA Members Eligible for Discount on On-Hold Advertising Programs
The Automotive Service Association (ASA) announced the launch of its newest member benefit through an agreement with On-Hold Concepts. Established in 1987, On-Hold Concepts develops and produces on-hold advertising, marketing and music services for the telephone environment. “On-Hold Concepts began providing high quality professional messaging services for the ASA national office in 2004,” said John