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Use It – Or Lose It: New Technology

If you’re not fully utilizing today’s technology — if your shop’s full of “toys” that no one uses — then you’re not fully utilizing your shop’s potential for profits.

The Right Manager for the Job

When opening another location, it’s crucial to find a manager whose talents complement your business — and whose business sense can help take your business to the next level.

Perception of Color

Although color theory is detailed and complicated, it’s crucial to collision repairers. And, if things get too difficult, you can always call in the Mud Monster.

When Worlds Collide: Collision Repairers vs. Insurers

Can collision repairers really fight off the insurer invasion of the industry? Or, rather than waging war, should they learn to live together in peace?

Insurers: Cowboys At Heart?

Some insurers are rounding up consumers and steering them out of shops like herds of cattle – leaving many shop owners to ask: “Where’s the beef?”

Insurer-Related Profile: Relationships with Insurers

Some shop owners got mad, some got even and some didn’t even get mad.

No Bonding Allowed

It wasn’t long ago that the only choice a repair technician had to replace a quarter panel, roof or door skin was to cut it off and weld it back on.

Fighting Fraud

Bring up the subject of fraud and most people within hearing distance will turn tail and run the other direction.

The Necessary Equipment

If your shop were simply painting used cars,
you could do an adequate job with a bare minimum of equipment.
A paint gun, a random orbit sander and a masking machine would
get most of the work done. If you intend to do productive collision
repair, however, much more equipment is necessary.

Knowledge is Power

Question: What are you doing to inform consumers
about their rights when it comes to repairing collision damage?
Most states require, in writing, a disclosure regarding aftermarket
parts. But do you take this a step further and verbally explain
how aftermarket parts may affect the repair process?