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Where Have All The Graduates Gone

The number of quality entry-level techs graduating from vo-tech schools continues to slump. So what are you doing about it? As the saying goes, if you’re not a part of the solution, you’re a part of the problem.

Help Wanted: How to Get the Best

If you’re looking for a few good employees, you’re not alone. But to attract qualified applicants, you need to revitalize recruiting and organize your hiring process.

Call Me! Turning Callers into Customers

When potential customers call in, are you impressing them or annoying them? If you’re not sure, consider these nine tips for turning callers into customers.

Why Get Certified: ASE Certification and Profits

ASE Certification can help boost your shop’s professionalism and customer confidence — which, in turn, can help boost your shop’s profits.

A New Profit Center: Part 3 of “Getting Paid for What You Know”!

It’s estimated that more than 100,000 people in the United States need — and will pay for — your automotive expertise on a daily basis. This is the last part of a three-part series designed to show you how to get paid for what you know.

Building Basics

Should you build a new facility? Before donning a hard hat and diving into construction, put on your thinking cap to determine if building new is for you.

A Meaty Design: Layout to Increase Profits

Give your shop’s layout more bite! Though you’re not making hamburgers, you can McDonaldize your shop’s design and procedures to increase profits.

A Question About Questions: ASE Test Questions

People frequently ask who writes ASE’s collision repair test questions. Ask no more. Here’s the answer.

A New Profit Center: You

Now that you understand the theory behind how professionals get paid for their hard-earned knowledge and expertise, it’s time to apply it to your business.

Collision Repair Franchise Opportunities

Buying into a franchise could be just what you — or your competitor — needs to pump up profits and market presence. Take a look at what you could be a part of — or up against.