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Acquiring an Estimating System

Whether you’re going to purchase the preferred system of an insurer or the system you prefer, your new estimating system won’t do you a darn bit of good unless you know what you’re getting — and how to use it.

The Court of Diminished Value

As consumers across the country file diminished value (DV) claims against insurers and hire lawyers to file DV class-action suits, repairers need to learn what the law says about DV — and if and when the scales of justice will be tipped against them.

In Court with State Farm

The trial against State Farm for its usage of aftermarket crash parts is underway. Since you can’t be there in the courtroom, we’re doing the next best thing: bringing the courtroom to you.

Court is Now in Session: State Farm Aftermarket trial in Illinois

r what verdict the jury turns in, their decision is bound to somehow — whether negatively or positively — affect the collision repair industry.

Office Procedures to Prevent Chaos

Don’t run your business reacting to problems as they occur and lose time trying to solve them. Taking certain precautions on the front end of a job help to cover your back end — and to ensure your operation runs smoothly and professionally.

Plastic Fasteners, Clips, and Auto Body Rivets

Items such as fasteners, clips and rivets may be small, but their impact on profits can be huge. Invest in too many, and you’ll end up with stuff you’ll never use. Invest in too few, and you’ll end up not having stuff on hand that you need.

Boosting Booth Production

Don’t let poor production processes suck your bottom line dry. Proper spraybooth placement, setup and maintenance could mean another $500,000 in sales per year.

Are You Guilty Of Fraud?

Before shop owners condemn the practices of insurers, they need to take a long, hard look at themselves. Committing fraud is dishonest, immoral and illegal – yet many continue to do it.

The Science of Paint

Ever wonder about the people formulating today’s paint products — and if they have any clue how their creations affect refinishers? Wonder no more. Some of the industry’s leading paint chemists answer the questions on everyone’s minds.

8 Ways To Mass Produce

Does your shop’s production level need a swift kick in the pants? Check out these strategies you and the rest of your management team can implement to increase technician output.