Off With the Parts!
Shuffling new parts from metal department to paint department and back again is beginning to show its age. Though industry critics insist painting parts off the car isn’t a practical alternative, some production shops disagree – and have the reduced cycle times and increased profits to prove it.
‘Til Death Do Us Part
Not all DRP marriages end in divorce. For this Chicago shop owner, DRPs have benefited his business and boosted his bottom line – making it easy to put his bachelor days behind him.
Ask … and You Just Might Receive
Dealing with insurers isn’t always as difficult as you perceive it to be. Sometimes all you need to do is ask – and you’ll receive that extra time or payment to properly repair a vehicle. No way it’s that easy? This shop owner and his satisfied customer are proof that sometimes it is.
Writing His Own History: the Pohanka Body Shop
When you’re born into a family with a rich heritage in a particular field – say politics, law or the circus – it’s often expected that you’ll continue the family legacy and run for public office, attend Harvard or learn to ride a unicycle on a tightrope.
Do Your Job and Get Paid for It: Estimating
Too many shops aren’t getting compensated for the repair procedures they perform because they fail to itemize them on their estimates. How can you be sure you get paid for all the work you do? Become familiar with your estimating system P-pages.
Made in Taiwan: A/M Parts: Part 4 of the Series
This month, we conclude our series on Taiwanese aftermarket parts manufacturers with a look at Auto Parts Industrial, Ltd. and TYC, a division of the Tong Yang Group
What’s Up?
Your profits are…if you learn to upsell!
The Fraud Triangle
Anticipating possibly getting something for nothing – and convincing themselves they’re entitled to it – repairers, insurers and consumers commit fraud on a daily basis, assuming that if they don’t get caught, no one gets hurt. But nothing comes without a cost.
The Heat Is On: Infrared Equipment
Since the average body shop paints an entire vehicle just 10 percent of the time, it makes sense to focus your energy — and that of your curing system — on only the areas refinished. How? Infrared equipment can be applied just where and when you need it, helping to increase your shop’s efficiency
Halfway Around the World in One Article
After BodyShop Business’ roving reporter Mike Lawrence returned from his two-day, 17-country whirlwind trip – in which he studied collision repair markets around the globe – he determined that while each country’s market is unique, it also sounds strangely familiar.