Should Collision Repairers Unionize?
Some say that unions could be the solution to low wages and other issues in the collision repair industry. Others say unions would make those problems worse in a “careful what you wish for” scenario.
Repairers Talk Data Mining at Collision Industry Conference
Some body shop owners want an “opt out” when it comes to signing agreements with information providers on data sharing.
Caliber Collision Centers Opens 95th Facility
Caliber’s newest 22,500-square-foot collision repair facility opened at 619 Broadway Street, San Antonio, Texas, on Jan. 16.
Ameriprise Launches ‘Shop of Choice’ Website for Collision Repair Industry
Ameriprise Auto & Home Insurance has announced the launch of its new auto claims processing website for the collision repair industry: www.theshopofchoice.com/ameriprise. All collision repair shops that have Internet access will be eligible to register on the site and participate in what Ameriprise calls “a more efficient and easy way to submit vehicle repair estimates
Ohio Collision Repairer Wins Two ‘Assignment of Proceeds’ Cases Against Nationwide
Nearly four years after filing two separate "assignment of proceeds" cases against Nationwide on behalf of two customers, Joe Pastorek of Joe Pastorek’s Body Shop in Sylvania, Ohio, has emerged victorious. The first case, filed in October 2007, involved a customer of Pastorek’s who was a third-party claimant and insisted on OEM parts for his
How Cloud Computing Affects Collision Repair
As the use of cloud computing has increased, so too have repairers’ concerns over how their data is being used. So how is it being used? And are repairers’ privacy concerns justified? We try to separate fact from fiction and see if the positives outweigh the negatives.
Collision Repair Customer Profiling
In order to develop profitable relationships with your customers, you need to be an expert in dealing
with their different personalities.
Mitchell AutoAdvise Online Collision Repair Marketplace Increases Network of Shops and Insurers
Mitchell International, Inc announced that AutoAdvise, the online collision repair community recently rebranded from SceneExchange following Mitchell’s acquisition of SceneGenesis last year, is gaining momentum with its shop and insurance carrier participation levels. To date, over 2,000 collision repair facilities, including franchises such as MAACO and several major regional and national insurers, have joined AutoAdvise.
New NSF Aftermarket Collision Parts Distributor Certification Program Would Enable Recall System
NSF International is developing an aftermarket collision parts distributor certification program that it says will close the gap in the supply chain between part manufacturers and body shops by enabling complaint and recall processes for defective parts. The Automotive Body Parts Association (ABPA) is working with NSF to create the program, which is scheduled to
How to Acquire and Retain Collision Shop Customers
Insurers can steer customers to their preferred shops, but we can steer them too. Copy what they do and you’ll be well on your way to regaining control of your customers.
