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DuPont Performance Coatings Expands its Lean Offering with DuPont Performance Services Lean Learning Academy

DuPont Performance Coatings (DPC) says it has expanded the DuPont Performance Services (DPS) program, now offering the DPS Learning Academy – Lean Series. The DPS Learning Academy – Lean Series is designed for repair centers interested in implementing a lean process. The DPS Learning Academy is a series of three, three-day events that are conducted

ASA Provides Legislative, Division Updates at 2010 ASRW

Representatives of the Automotive Service Association (ASA) were on hand Oct. 12 in Las Vegas for a morning press conference to discuss new initiatives, goals and completed projects for the association and its members. The press conference was held during ASA’s International Autobody Congress and Exposition (NACE) and Congress of Automotive Repair and Service (CARS)

BASF Booth Featuring Waterborne, Custom Cars, Chip Foose at SEMA

BASF Automotive Refinish Solutions announced that it will exhibit its newest waterborne and custom color technology and award-winning customized cars in booth 21456 at the 2010 SEMA Show, Nov. 2-5 in Las Vegas. BASF says it will showcase paints from its Glasurit and R-M automotive refinish systems, including the North American launch of its Glasurit

Frame Hammer Attachment

The Frame Hammer attachment from Morgan Manufacturing is a useful and sturdy tool for making body and frame repairs in areas with bends and kinks that are not accessible with a regular hammer. The back side of rear frame rails around the spare tire pocket is a prime application for this tool. It allows the

Easily Remove Glass, Moldings

Induction Innovations’ new L-Wedge helps remove glass, moldings and emblems when using the Inductor PRO MAX, MAX and Glass Blaster machines. This tool boasts a curved edge for easy grip and standard inch lines to determine urethane location. When removing windows, the L-Wedge can be used to measure the location of the urethane bead from

Customer Service: Getting Back to Basics

Ball position, check. Feet and shoulders square to target line, check. Grip neutral, check. Hands slightly pressed forward, check. Muscles relaxed, check. Lock and load. Anyone who’s a golfer will recognize this checklist. These are the things you want to make sure are proper before you swing the club. They’re the fundamentals, really, upon which

Prep for Perfection

Shortcuts and speed only lead to hack paint jobs. Performing the right paint prep procedures from start to finish will help you avoid costly re-dos.

Back to Basics: Body Shop Marketing

The term ‘marketing’ is poorly understood in the collision repair industry, yet it’s the most important activity in a body shop. Here’s the true definition of it and how to maximize its effectiveness.

Mitchell International and I-CAR Collision Repair Education Foundation Partner in Software Distribution to Schools

Mitchell International and The I-CAR Collision Repair Education Foundation announced a new partnership aimed at helping the next generation of collision repair professionals. Mitchell is making an unlimited donation of its RepairCenter Estimating and TechAdvisor OEM repair procedure software in support of the Education Foundation’s new Collision Repair School Solutions survey program. All secondary and

DuPont Performance Coatings Partners with The Body Shop @ for Future Lean Curriculum Development

DuPont Performance Coatings (DPC) is partnering with The Body Shop @, leading industry experts on “lean” collision repair. The agreement between the parties covers the sharing of The Body Shop @’s Star-Link Collision Repair System, a Kaizen-centered lean business model that was developed by BodyShop Business Contributing Editor John Sweigart and Brad Sullivan over the