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Are You Qualified To Hire Me?

Today’s employees want employers who motivate, train and reward. And they won’t think twice about job hopping if they’re not satisfied. So what’s the secret to hiring and retaining qualified people? Understanding there’s not necessarily a shortage of qualified help, but a shortage of qualified employers.

Pulling for You: Straightening

Straightening isn’t simply about yanking the vehicle until it pops back into shape — it’s about understanding how the vehicle reacted to the impact and what you need to do to bring it back to pre-accident condition. It requires thought — not just action.

Ditch Your One-Dimensional Ways

Only selling collision repair service these days? Diversification is the answer
to getting your profits back and making your business worth owning.

Survival Strategies for Independents

Consolidation or Independence?

Show Me the Money! How and When to Sell Your Shop

As a successful collision shop owner, you’ve probably had to pour most of your time, energy and money into your business for what may have seemed like forever. It’s not forever, but it is a long time – the typical shop owner has been in business for 15 to 20 years.

Gimme, Gimme, Gimme: Better, Cheaper & Faster

Years ago, the belief in business was that you could provide a product better, cheaper or faster — pick two. But to achieve success today, you must offer all three. Customers expect more, for less money and want it yesterday.

Community Spirit: Body Shops Giving Back to the Community

From sponsoring a little league team to repairing vans for non-profit agencies to collecting food for the hungry, body shops across the country are giving back to their communities — and getting business in return.

What’s the Deal with Dealer Body Shops

Most dealership owners consider their businesses sales organizations and service a necessary evil. Though this attitude is the greatest saving factor for independents, it’s slowly changing to a cradle-to-grave strategy — pitting independents against a competitor like none before Have you been paying attention to how many dealerships have elected to close their collision repair

The Incredibly Shrinking Industry

Until three years ago, the prospect of some Wall Street investor teaming up with a body shop owner was incomprehensible. Today, it’s reality. Welcome to the brave, new — consolidating — world of collision repair.

A Case for Competition: OEMs vs. A/M Parts

A/M crash parts were once the collision industry’s best-kept secret — until insurers discovered them. When the tables turned, so did repairers allegiance to A/M parts. But where would the industry be if only OEMs supplied replacement crash parts?