You Get What You Tolerate
“Shop owner Jeff Delana asks, “How do I get the insurer to pay for the complete repair of the vehicle without non-stop faxing and adjusters coming and going for ridiculous and obvious damage approvals?”
By Door Rate Dollars, We’re In the Dumper
Autobody shop rates.
The Cynic’s Guide to Structural Repairs
After 30 years of working on critically wounded vehicles, I can safely say I’ve pretty much done it all when it comes to surgical frame and structure repairs. I can also safely say that timely, quality repairs can still be done in our time-and-labor-hostile environment.
Mc Bodywork: Three C Body Shop
n on the facility’s management is often monumental. Dumbing Down Our Workforce The expertise required to fix accident-damaged cars has long been the strength of the collision repair profession. It’s a specialty. From the viewpoint of the lay person, there’s still a good deal of magic surrounding the work. But during the ’90s, the industry
In a State Over Allstate
ermarket parts as possible, and if there’s any question or disagreement, “See us in court!” I have a database of more than 50 insurers that I dealt with last year. We’re near a naval base and get people with insurance companies from every corner of the country. Without a doubt, Allstate is the most difficult
When the Paint Hits the Fan
What are the common paint-shop screw ups? What mistakes are consistently causing paint failures – and costing you cash? Hint: It’s not all your painter’s fault.
Lights! Cameras! Roll ‘Em!
Autobody lobbyist Mike Causey is all about action. Whether working on anti-steering legislation, running for state-wide office or working as an extra in a Disney movie, he’s never bored.
Stacking the Odds In His Favor
Leonard Lassak’s pancake philosophy.
Nature Vs. Nurture
Highly skilled technicians – Is it all in the genes or does training help?
Yes, I Do Own the Road
Accustomed to California driving.