The Fraud Triangle
Anticipating possibly getting something for nothing – and convincing themselves they’re entitled to it – repairers, insurers and consumers commit fraud on a daily basis, assuming that if they don’t get caught, no one gets hurt. But nothing comes without a cost.
Reaching New Heights: Separating Types of Painters
What separates the average painter from an extraordinary one? The “best of the best” pay meticulous attention to their technique, gun maintenance, gun selection – and everything else involved with painting a vehicle. In fact, the best paint techs are scientists, students, sleuths, housekeepers and dancers all rolled into one.
The ABCs of DRPs
Deciding whether or not to join direct-repair programs can be a daunting task. How can you be sure the relationships will benefit your customers and be profitable to your business? By spelling out the pros and cons before you sign on the dotted line.
Antitrust in Insurer- Repairer Business Relations
‘Antitrust’ is spoken of frequently in the collision repair industry but is still often
misunderstood. Here’s a clear definition of what it is and how it relates to insurer- repairer business relations.
Ditch Your One-Dimensional Ways
Only selling collision repair service these days? Diversification is the answer
to getting your profits back and making your business worth owning.
Guilty! State Farm to Pay $1.19 Billion
When the jury for the aftermarket parts trial against State Farm awarded the plaintiffs $456 million and the judge ruled the insurance giant committed fraud and awarded the plaintiffs an additional $730 million, some people cheered, some people jeered and others shed tears. But how will all this ultimately affect consumers — and repairers?
In Court with State Farm
The trial against State Farm for its usage of aftermarket crash parts is underway. Since you can’t be there in the courtroom, we’re doing the next best thing: bringing the courtroom to you.
I’m Just A Bill: Why Not Get Involved?
On Capitol Hill, a lot of bills await their fate. And many of them — if enacted into law — will affect the profitability of your business. Why, then, aren’t more collision repairers actively involved in legislative activity?
Ending The Blending Debate
The issue isn’t about whether or not you should blend — make it a standard operating policy and just do it! The issue is about blending correctly, meeting vehicle owners expectations and getting paid by insurers.
Are You Guilty Of Fraud?
Before shop owners condemn the practices of insurers, they need to take a long, hard look at themselves. Committing fraud is dishonest, immoral and illegal – yet many continue to do it.