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If You Do It, Charge For It, Part II

Unless you’re running a non-profit organization, you need to write complete estimates and charge for all materials used. You say it’s not worth the time or hassle for the pittance you’ll gain? Then how about making out that check for 40 grand to me?

Capitalize on Cold Weather

A mild winter doesn’t have to bring a chilling end to your shop’s profits and steady workload. By adding seasonal profit centers and specialized winter service, you’ll boost your bottom line and customer relations.

If You Do It, Charge For It

It’s like the old saying, “Why buy the cow if the milk is free?” Insurers aren’t going to offer to pay for materials and procedures if you don’t charge for them. That would be crazy. It’s even crazier if you aren’t charging them.

What to Do With Sagging Sales

In May, we examined how insufficient volume can put you in the red. But volume is only half the problem. Insufficient production also poses a serious threat to your shop’s sales. Luckily, it’s all fixable.

What to Do When Sales Suck, Part I

While there isn’t always a quick fix for sagging sales, examining volume and production will reveal what went wrong – and what needs to be done to pull your shop out of the red.

Log On to Learn: Internet/satellite Training

Technology is making training for collision repairers easier, faster and cheaper than ever before.

Restyle Your Business: Offering Restyle Products

In 1999, retail sales of specialty equipment products totaled $23.24 billion. You can funnel some of that cash into your own pocket by offering restyle products – from fender flares to floor mats to grille guards – in addition to the collision work you do now.

The Magic Behind Making a Manager

“Working together is the most important thing we do. To accomplish this, you need good management. How can you find and groom a shop manager who’ll foster teamwork and create a productive environment?” – Brandon Mitchell, assistant shop manager, Elliott Chevrolet, Athens, Texas

Dealer Incentives

“Why don’t the OEMs do a better job of supporting the collision repair industry through their dealer body?”

Oops … I Did It Again: Color Matching

Are you a repeat offender when it comes to color matching mistakes? Color matching doesn’t have to be difficult – or costly – if you follow this simple advice.