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Big Fun: The Mini-Cooper

Is bigger always better? Not according to BMW, the maker – actually re-maker – of the classic British Mini. About 10,000 Classic Minis were sold in the United States from 1960-1967 and, after a 35-year hiatus, the MINI is back – and being dubbed the first “it” car of the 21st century. (The BMW folks spell the new MINI with all caps to distinguish it from the Mini of yesteryear.) The MINI – available in the MINI Cooper and MINI Cooper S – hit U.S. soil again this year, and dealers can’t keep ’em on the lot. It’s MINI-mania. Take it from the MINI Web site: The SUV backlash starts now.

More Jack-in-the-Box Hoods

If a sticker falls off a CAPA hood in the woods and no one’s there to see it blow away, is it still a CAPA-certified hood? CAPA will tell you no.

You Choose, You Lose?

“Why don’t insurance companies offer two different policies? If they had an OEM parts policy and an A/M parts policy, consumers could choose which one they wanted and when they wrecked, they couldn’t say anything about using A/M parts since they chose that policy. Wouldn’t this solve a lot of problems for collision repairers?” –

Profitable by Popular Demand

Shops upselling their owners on accessories.

Every Claim Is Not the Same

Insurance companies have led most consumers and shop owners to believe there’s no difference between first- and third-party claims – even though entirely different sets of laws and rules apply. And these differences can affect every aspect of your shop, from job scheduling to parts selection to liability to profitability.

Capitalize on Cold Weather

A mild winter doesn’t have to bring a chilling end to your shop’s profits and steady workload. By adding seasonal profit centers and specialized winter service, you’ll boost your bottom line and customer relations.

A Balanced Business Decision: Performing In-House Wheel Balancing & Tire and Rim Service

The vehicles that grace our repair bays have one thing in common: They all have at least four wheels. And more than likely, their balance has been affected by the collision. You know what that means? There’s money to be made by performing in-house wheel balancing and tire and rim service.

Concepts on the Future: Cars for Display

The North American International Auto Show (NAIAS) always has its attendees wondering a couple things. First, if the show is “international,” doesn’t that already make it North American? And what’s with those strange-looking futuristic cars? Will they be on the showroom floor at dealerships anytime soon?

Taking the Pain Out of Glass

These days, automotive glass serves a bigger purpose than simply keeping bugs out of a driver’s teeth. Some passenger-side airbags depend on the windshield to act as an integral part of the system. With such a critical repair at hand, proper glass replacement is of the utmost importance — but isn’t nearly as complex as you might think.

Are Salvage Airbags Worth the Risk?, Stephen T. Lemnah

With the entry of low-cost salvage airbags into the collision repair industry, questions regarding their origin and safety — along with the liability and ethics of their use — are being raised by automobile manufacturers, collision repairers and insurers