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Why Use Used Parts?

"Why isn’t there a higher mark-up or other incentive for shops to use salvage parts?" — P. Michael Riffert, pres., Engle’s Frame & Body Service, Ephrata, Pa. Any of us are in the collision repair industry because we love it. And when you like your occupation, 99 times out of 100 you’ll produce a better

Skin Replacement…For Doors

While it’s possible to repair a door skin properly and profitably, replacing a door skin is cleaner, can be faster and can also produce a better-quality repair — once you know what you’re doing.

Auto Repair at Autobahn Speeds

Germans are known for their engineering prowess, which is reflected in the vehicles they produce — Mercedes, Porsche, BMW, Volkswagen — and the speed limits they post. And though Germans’ love for their automobiles has lessened and insurers love of meddling has grown, collision repairers are still finding business profitable.

Community Spirit: Body Shops Giving Back to the Community

From sponsoring a little league team to repairing vans for non-profit agencies to collecting food for the hungry, body shops across the country are giving back to their communities — and getting business in return.

The Science of Paint

Ever wonder about the people formulating today’s paint products — and if they have any clue how their creations affect refinishers? Wonder no more. Some of the industry’s leading paint chemists answer the questions on everyone’s minds.

Weighing the Options: Repair or Replace?

To repair or replace shouldn’t be decided by tossing a coin or by an insurance company. If you’re unsure what to do, your best bet for success is to talk with techs who’ve been there, done that.

Deep in the Heart of Texas: The NACE Convention

Round ’em up and move ’em out! NACE is headed for Dallas!

Air-Bag Smarts

Accidental air-bag deployment can be dangerous and costly, which is why shop owners and technicians need to learn how to prevent it.

Seeing the Light

If you’re not afraid to try, refuse to quit and focus on the positive, you’ll reach the light at the
end of the tunnel, where success will shine on you.

From Wreck to Right

It’s a dark stormy night. You realize that you’ve strayed from the main paved road and are now traveling down a gravel one. The road is soft. Your vehicle isn’t handling well. It’s raining so hard that the car’s windshield wipers can’t keep up, and the ditches on both sides of the road are very