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Why You Should Replace Hand Sanding with Power Sanding

Power sanders are much faster than hand sanding, and fast is the name of the game in collision repair. So stop hand sanding and learn to love the “bomb.”

Reader’s Choice – Used Parts: Structurally Proper Repair?

“Is putting on a used part (e.g. quarter panel) considered a structurally proper repair when only the outer skin needs to be replaced?”
— Gary Atherton, general manager, Devoe Collision Center, Naples, Fla.

For Good Measure

You must make sure your techs are taking measurements to accurately diagnose the condition of a collision-damaged vehicle. If you don’t, you’ll cheat yourself, them and your customers.

The Unofficial Collision Repair Dictionary: Part II

Class is back in session, students, as we take another look at terms used every day at our shops to figure out their true meanings.

Get Your Message Heard: Executing an Effective Marketing Plan

Creating and then executing an effective marketing plan isn’t easy. Here are some tips to help you succeed in getting your message out…and avoid wasting too much of your hard-earned money.

Shifty Business: Cost Shifting

Not getting paid properly? Cost shifting is not the solution, and is just plain bad busiess.

“I Can’t Make Money on Paint!” (a.k.a. Why Johnny Kicked the Dog.)

Too many shops post their entire jobber bill to materials – even though much
of it isn’t paint. Shops then sell these items as miscellaneous parts, with the sale going to parts and the cost to paint. To make matters worse, shops are working off adjuster estimates – which can easily cost them hundreds of dollars per RO.

The Old Blame Game

There’s been a lot of talk lately about a law firm representing Progressive Insurance Company asking an Illinois shop to reimburse the insurer $141.45 for a rental car — due to the shop causing unnecessary repair delays.

Want $10 More Per RO?

If you’re not invoicing for paint and materials, you’re giving away
THOUSANDS of dollars each year.

Anti-Trust Q&A with Attorney

James A. Castleman responds.