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How Do You Avoid Being Defrauded By Customers?

If someone comes in for an estimate and they just want to take the money and not fix any damage and the insurer puts our name along with theirs on the check, should we just sign it over to them?

Advanced Measurement Systems Offers New Promotion

Advanced Measurement Systems announced it is offering free shipping within the contiguous U.S. until June 30.

“Who Pays for What?” Survey on Billing for Masking When Priming

The survey highlights an upward trend in the percentage of shops across the U.S. regularly being paid by the eight largest national insurers to mask as necessary for priming.

Collision Shop Liability is a Serious Issue for All

Every collision professional has the choice of refusing a job based on insurance payment coverage, or collecting extra funds from the vehicle owner to do it correctly. Doing it inadequately or incorrectly should never be an option – period times two.

AASP/NJ to Present ‘Autobody Team, Pit Crew Mentality’ Training

The Alliance of Automotive Service Providers of New Jersey (AASP/NJ) announced that its next training seminar, “Autobody Team, Pit Crew Mentality,” will be held Feb. 27 and Feb. 28.

What are the Roles of the Collision Repairer, Insurer and Customer?

Collision repairers generally take on far too much responsibility in their customer’s repair, including negotiating the cost of repair. So let’s review the various roles and responsibilities in an insurance-related repair.

Creating a Healthy Work Environment in Your Auto Body Shop

A healthy work environment in your shop equals more happy and productive employees.

Addressing Marijuana in Your Auto Body Shop Drug Policy

I was at an industry meeting a few weeks ago and someone asked me what we’re doing to change our workplace policy on drugs now that the marijuana laws are changing. I just can’t keep track of what’s right and what’s wrong these days. So what’s the right policy?

Annual Performance Reviews: Yes or No?

How many of you conduct annual performance reviews? And how many of you think that there must be a better way to manage your employees? If so, read on.

Sherwin-Williams Automotive Finishes’ Business Services Team to Talk Millennials and Process Improvement at 2018 SEMA Show

Sherwin-Williams Automotive Finishes announced it will be supporting the SCRS Repairer Driven Education (RDE) Series with several sessions at the 2018 SEMA Show in Las Vegas.