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South Carolina, Rhode Island Bills Target Steering

Opponents say legislation could raise costs for consumers; supporters say it will empower consumers with choice and level the business playing field.

Challenging Insurers’ Labor Rate Surveys

When an insurance adjuster states, “We only pay $XX per hour based on your area,” are they legally required to produce their market survey to support such a claim to their supposed fact?

Steering: The Good and the Bad

When a car is snatched away from us, we call it
steering. When a car is steered to us from another shop, we call it a referral. Some would argue, then, that steering isn’t all bad. But what everyone agrees is bad is “deceptive referral.”

California Court Ruling on Steering Case Could Open Door to More Consumer Lawsuits Against Insurers

A report out of the Insurance Journal is predicting more consumer protection lawsuits against California insurance companies after a June 15 state appellate decision reinstated a policyholder’s 2009 lawsuit against Progressive over alleged unfair claims practices. Chris Hughes sued Progressive after alleging that it neglected to inform insureds of their right to choose the repair

An Analysis of Progressive Insurance vs. North State Custom

What North State Custom’s successful defense against a lawsuit brought by Progressive means for the collision repair industry.

Antitrust, Lawsuits, Labor Rates and More Discussed at Northeast Forum

Representatives of various state associations met at the Meadowlands Exposition Center on March 18 in Secaucus, New Jersey to update the collision repair industry on various legal and legislative goings-on in their respective states. California I-CAR Southwest Regional Manager Gene Lopez talked about how OSHA is cracking down on shops in the Golden State. In

NCOIL Rejects Motor Vehicle Crash Parts and Repair Model Act

In a hearing on March 6 in Washington, D.C., the National Conference of Insurance Legislators (NCOIL) Property & Casualty (P&C) Committee voted to reject the Model Act for Motor Vehicle Crash Parts and Repair. The Society of Collision Repair Specialists (SCRS) had participated in debates over the model act since it was introduced in July

SCRS Submits Final Opposition Letter to NCOIL Motor Vehicle Crash Parts and Repair Model Act

The Society of Collision Repair Specialists (SCRS) has submitted a final letter of opposition to the National Conference of Insurance Legislators’ (NCOIL) Motor Vehicle Crash Parts and Repair Model Act in advance of NCOIL’s spring meeting March 4-6 in Washington, D.C. The letter, which is signed by 37 other automotive associations, restates this coalition’s opposition

SCRS Encourages Industry Opposition to Proposed NCOIL Model Acts

The Society of Collision Repair Specialists (SCRS) has reiterated its previously established opposition to legislative model acts under consideration by the National Conference of Insurance Legislators (NCOIL) Property & Casualty committee. SCRS says it’s encouraging every repair facility and collision repair association to actively contact legislators prior to the upcoming meeting to urge for them

NCOIL Property and Casualty Insurance Committee to Meet Next Week on Crash Parts Model Legislation

The National Conference of Insurance Legislators (NCOIL) Property and Casualty Insurance Committee meetings commence next Thursday, Nov. 18, at the annual NCOIL meeting to be held in Austin, Texas. Included in the meeting will be the discussion of the proposed Model Act Regarding Motor Vehicle Crash Parts and Repair. The model requires disclosure and consent