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Color Matching Made Easy

One of the most troublesome painting problems for any painter is color match.

The 1997 Industry Profile

That was then … On Nov. 14, 1896, Britain abolished the Red Flag Law, a crazy, crazy mandate that forced motorists to drive behind a person who waved a red flag and walked ahead of the vehicle. While arguable – and in no way based in fact – this very well could have been the

Filling In the Details: Modern Plastic Fillers

Selecting and using modern plastic body fillers can be confusing – a myriad of products are offered by a myriad of manufacturers, each with its own recommended application procedures.

A History of Success and Change

The time: 1894. The place: Boston, Mass. The body shop: Fitzpatrick Brothers.

Speaking Their Language: Female Customers

Understand your female customers and you’ll not only make the repair process less intimidating, you’ll gain their loyalty, too

The Tale of One Shop Continues…

….with Paul and Teresa Slate

What’s the Bright Idea?

Shop owners share their thoughts on how to make their businesses – and yours – more successful

Opening the Books: Balance Sheets

Looking for a way to increase employee productivity and loyalty at your repair operation? You may need to look no further than your monthly balance sheet.

Get More Green from Your Yellow

Most body shops advertise in the Yellow Pages, and many of those shop owners renew their ads every year, leaving well enough alone.

Ask the Executives

There’s no better place to go for advice than to those who’ve reached the top. To help you climb your ladder of success, we asked Clark Plucinski and Russell Verona – both industry leaders and BodyShop Business Executives of the Year – questions ranging
from productivity to customer relations to future trends: