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An Ounce of Preparation

A prevalent problem in paint shops across the country is topcoat peeling. Though there are several possible causes for this problem, the most common cause is also the most
obvious: poor preparation.

Shop Management/The Future is Now

Even if you’re 30 years from retirement and 40 years from death (so you think), it’s still in your – and your loved ones – best interests to plan for these events.

Keeping the Towel

Small-Shop Burdens…..and a Turnaround!

Hand Health

Your hands are your most important asset. Without them, you wouldn’t have a job because you couldn’t do your job

One Man’s Ad Plan

Every year, when my paternal relatives gather for a reunion, Aunt Shirley tells the embarrassing story of when I – just back from gymnastics camp – decided to do a cartwheel on the picnic-table bench. After losing my balance, I knocked a pitcher of fruit punch into my grandmother’s lap and landed bottom-first in a

Get It Straight: Alignments

Customers these days are pickier than ever about the work performed on their vehicles – and alignment isn’t an exception. If customers aren’t satisfied with how their cars ride, steer and handle after driving them out of your shop, you’ll likely see those customers again – for the redo.

Waterlogged: Submerged Vehicles

Repair of water-damaged vehicles is done daily across the United States, which makes it quite possible that your shop may someday be – if it hasn’t already been – involved in
estimating, and possibly the salvage and restoration, of a vehicle that’s been submerged in water.

Steel the One: Aluminum and Plastics

Fifteen years ago, most of us would have scoffed at the idea of amass-produced, all-aluminum auto, such as the Acura NSX, or a production automobile with exterior plastic panels, such as the Saturn.

The Tale of One Shop Continues

…with Paul and Teresa Slate

Insider Trading

The collision-repair industry is big business.
In 1995, shops averaged an annual gross-sales volume of $415,168.
With shop profits soaring that high – even higher at Dun &
Bradstreet’s "Top 100" facilities – owners are as much
businessmen as they are technicians, estimators and managers.
And just like any other business leaders, shop owners are interested
in efficiency, profits and success.