Practice Makes Perfect in PDR
A steady flow of paintless dent repair work is crucial to keeping a PDR specialist’s skills sharp, and can serve as justification for a select few shops having a specialist in-house. For most shops, however, outsourcing is the way to go.
No Free Groceries: Body Shops Should Operate Like Grocery Stores
If you want something, you pay for it, and if you don’t pay for it, you don’t get it.
Repairers Take Action
“Ditching this disingenuous ad is a victory for consumers — and a better business practice for GEICO. This incident should send a message that higher standards in insurance industry dealings are appropriate and necessary.” — Connecticut State Attorney General Richard Blumenthal, after GEICO complied with his request to pull a TV ad that features actress
DRPs, Here We Come?
In talking with shop owners involved in DRPs – who changed their operations to serve the needs of only one market – I realized the importance of diversification. Part 6 of a year-long series.
Parts Pricing: Your Business, Your Call
Parts prices listed in estimating systems are the manufacturer’s suggested retail prices. Despite what insurers would like you to believe, you can price parts based on the gross profits you desire.
Viva Las Vegas
The 24th annual NACE show brings an opportunity to explore 2,000 trade show booths, further your education, hang out with friends and maybe wake up with an empty wallet and an unwanted tattoo.
Working with Boron Steel
Ultra high-strength steel alloyed with boron is lightweight and hard – really hard! But there are some tradeoffs to its strength and weight savings that repairers need to be aware of.
Quality Is Not Subjective
So what if the guy down the road will do the repair the wrong
way for less money? Don’t fall into the “locally acceptable quality” trap.
Debunking the Myth of ‘Pre-Accident Condition’
You may have the best collision repair facility this side of the Mississippi, but you still shouldn’t use the term ‘pre-accident condition’ to describe your repairs. It just isn’t accurate.
Don’t Be a Jackass
Writer John Shortell’s opinion on the industry’s left-wing, defeatist attitude and the insurance industry