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Are Insurers Above the Law?

“Until insurance companies have to play by the same rules as all other industries, collision repairers and vehicle owners will continue to have conflict with them. How can insurers’ exemption from antitrust laws be changed or eliminated? – Mike Hogan, body shop manager, Tulley Buick, Nashua, N.H.

Made in Taiwan: A/M Parts: Part 4 of the Series

This month, we conclude our series on Taiwanese aftermarket parts manufacturers with a look at Auto Parts Industrial, Ltd. and TYC, a division of the Tong Yang Group

Made in Taiwan Part 3: Aftermarket Parts

We continue our look at Taiwanese aftermarket parts manufacturers. This month, we analyze the Tong Yang Group and Depo Auto Lamp and hear from industry members who’ve seen the operations firsthand

Class Action Re-Action: Snider vs. State Farm Verdict

The Snider vs. State Farm verdict got the attention of repairers, insurers, consumers … and many, many lawyers — who didn’t waste any time filing copycat lawsuits. But with the spotlight now on insurance companies, should shops also be concerned?

Diminished Coverage for Diminished Value

Recently, the Insurance Services Office concluded that diminished value (DV) isn’t covered in the language of Personal Auto Policies. This may soon lead to head-to-head battles between insurers and consumers, since both sides interpret DV differently. But what effect will the exclusion –– and the head butting –– have on the collision industry?

Guilty! State Farm to Pay $1.19 Billion

When the jury for the aftermarket parts trial against State Farm awarded the plaintiffs $456 million and the judge ruled the insurance giant committed fraud and awarded the plaintiffs an additional $730 million, some people cheered, some people jeered and others shed tears. But how will all this ultimately affect consumers — and repairers?

In Court with State Farm

The trial against State Farm for its usage of aftermarket crash parts is underway. Since you can’t be there in the courtroom, we’re doing the next best thing: bringing the courtroom to you.

A State of Unions Address

While many shop owners say a unionized workforce would spell disaster for their businesses, many techs say industry labor rates are making a disaster of their paychecks. Is a drastic change needed – and will that change come in the form of unions?

Addressing Antitrust

When it comes to violating antitrust laws, insurance companies aren’t always the villains. Learn when it’s OK to speak out and join forces with industry members — and when it’s better to just zip your lips.

The Spanish Experience: Spain’s Collision Repairers

Like bulls in a bullfight, Spanish collision repairers struggle to stay alive. But, as their country and their country’s way of doing business changes, they’ll need to assume the role of matador if they wish to take charge and survive.