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In SOPs We Trust

Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.

The Science of Paint

Ever wonder about the people formulating today’s paint products — and if they have any clue how their creations affect refinishers? Wonder no more. Some of the industry’s leading paint chemists answer the questions on everyone’s minds.

Change Waits For No One

In the rapidly changing world of collision repair, something that was revolutionary yesterday may be obsolete tomorrow — including your business.

When Worlds Collide: Collision Repairers vs. Insurers

Can collision repairers really fight off the insurer invasion of the industry? Or, rather than waging war, should they learn to live together in peace?

The Necessary Equipment

If your shop were simply painting used cars,
you could do an adequate job with a bare minimum of equipment.
A paint gun, a random orbit sander and a masking machine would
get most of the work done. If you intend to do productive collision
repair, however, much more equipment is necessary.

Blueprints for Success: A Plan for Profits

Floor plans lay the groundwork for production, but other factors build on this foundation. To construct a solid business – brick by brick – learn how four shops implemented a plan for profits.

Designing A Dream: Kustom Kreations

The newly opened Kustom Kreations, nestled in the scenic Sierra Nevada mountains of Carson City, Nev., is stopping traffic – literally.

What’s the Bright Idea?

Shop owners share their thoughts on how to make their businesses – and yours – more successful

Ask the Executives

There’s no better place to go for advice than to those who’ve reached the top. To help you climb your ladder of success, we asked Clark Plucinski and Russell Verona – both industry leaders and BodyShop Business Executives of the Year – questions ranging
from productivity to customer relations to future trends:

Overcoming Roadblocks

Three men – Bob Anderson, Jerry Kottschade and Joe Sanders – have devoted a great deal of time over the years to assume positions of leadership within their chosen field.