1996 Editorial Index
AIR CONDITIONING AND COOLING “Tips and Trends for Coolant Recycling,” Feb., pg. 60 “A/C Retrofit Update,” May, pg. 36 BUSINESS AND MARKETING “How to Get a Yes from Your Banker,” Feb., pg. 33 “Big Brother Sees All,” March, pg. 28 “Perfectly Prompt Payments,” April, pg. 20 “Don’t Get Roped In with the Rest – Try
Bankers Don’t Bite
I’m convinced that most small-business owners are scared to death of bankers. They view loan officers as stiff-lipped stuffed-shirts who exist only for the pleasure of foreclosing on little old ladies on Christmas Eve.
Room to Grow
Name: American Auto Body Location: Akron, Ohio Owner: Joe and Rocky Piscazzi Established: 1976 Square Footage: 20,000 Number of Employees: 10 Repair Volume: 60 cars per month Rocky Piscazzi recently learned that relocating to a new body shop can trigger Murphy’s Law of moving – everything costs more than expected. “Even though I’ve learned that
Super Tech Tips
The best weapon, as always, is knowledge.
Creative Recruitment
Your right arm. How important is it to you? An independent body shop owner recently said he would give his to find one good technician. If people are willing to give up body parts, you know things are bad!