The 1997 Industry Profile
That was then … On Nov. 14, 1896, Britain abolished the Red Flag Law, a crazy, crazy mandate that forced motorists to drive behind a person who waved a red flag and walked ahead of the vehicle. While arguable – and in no way based in fact – this very well could have been the
Internet Insight
You’ve no doubt heard about the Internet. Whether it’s those commercials with guys in suits surfing in the streets, Al Gore talking about the Information Superhighway or somebody on the radio telling you about "dot com," it’s all around you. You may even be a “netizen” yourself.
What’s the Bright Idea?
Shop owners share their thoughts on how to make their businesses – and yours – more successful
Legal Insight: Know Laws that Affect Your Business
As a body shop owner, you have a lot to worry and think about. If you’re successful, though, you probably make the time to check the quality of the paint work leaving your shop
– even though you employ painters.
Ask the Executives
There’s no better place to go for advice than to those who’ve reached the top. To help you climb your ladder of success, we asked Clark Plucinski and Russell Verona – both industry leaders and BodyShop Business Executives of the Year – questions ranging
from productivity to customer relations to future trends:
Negotiating with an Insurance Adjuster
Regardless of where the majority of your business comes from, one fact of life of owning a collision-repair shop is having to negotiate with an insurance adjuster.
Overcoming Roadblocks
Three men – Bob Anderson, Jerry Kottschade and Joe Sanders – have devoted a great deal of time over the years to assume positions of leadership within their chosen field.
Like a Rock: Southwest Collision of Alsip, Ill.
Ask anyone in the collision-repair business in suburban Chicago about the work and reputation of Southwest Collision of Alsip, Ill., and the adjectives they’ll use can be
summarized in two words – rock solid.
Safety Tips for Lifts
Automotive lifts are critical to the operation and profitability of your business, and the safe use of lifts is critical to preventing employee injuries and damage to customers’ vehicles. By operating lifts correctly, you can ensure that your shop is profitable, productive and safe.
One Man’s Ad Plan
Every year, when my paternal relatives gather for a reunion, Aunt Shirley tells the embarrassing story of when I – just back from gymnastics camp – decided to do a cartwheel on the picnic-table bench. After losing my balance, I knocked a pitcher of fruit punch into my grandmother’s lap and landed bottom-first in a