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Send Me Your Best Student – Partnering with Vo-Tech Schools

Looking to take the local vo-tech school’s best and brightest? Fat chance – unless you’ve been partnering with that vo-tech school all along. If you’re all take and no give, don’t expect instructors to do you any favors when you suddenly need to hire.

Supply & Demand: A Misunderstood Concept

Insurers offer volume in return for lower prices. But volume discounts do NOT apply to labor.

Do You See What I See

Does anyone find it the least bit surprising that the general public doesn’t trust the collision industry?

In a State Over Allstate

ermarket parts as possible, and if there’s any question or disagreement, “See us in court!” I have a database of more than 50 insurers that I dealt with last year. We’re near a naval base and get people with insurance companies from every corner of the country. Without a doubt, Allstate is the most difficult

Staffing Your Front Office

Front-office systems come and go. Some are too complex or based on inaccurate forecasts. Others were doomed by unrealistic expectations. But it’s not an impossible goal.

Scaring Off New Recruits

n on their business. Much to my encouragement, I’m seeing a slowly increasing trend toward addressing these issues by some of the best shops in country. And that’s good for this industry because a slowly rising tide lifts all boats. Scott Irwin – the BodyShop Business reader who asked about our industry’s viability – is

Prevailing Rates And My Survey Says

Like the prevailing winds blowing over one of our local dairy farms, the term conjures up images of decomposing and festering crap.

You Could Put An Eye Out with That

I’m going to tell you about things that could hinder your business.

Glass Work: Profitability

Because of the complications involved – hiring, organizing production, insurer involvement and discounts, etc. – most shops opt to outsource glass work. But is this willingness to give it away a detriment to profitability and to achieving a competitive edge?

Market Pricing: Examining the Forces Behind It

independently of recessions and bear markets? Some industry leaders would say yes, they do. The reality is that body shop sales tend to follow meteorological trends rather than economic indicators. Hail storms and the shellacking of ice that some cities get in the winter do more to drive markets for body work than does the