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Mobile Paint Repairs vs. Body Shop Paint Repairs

Body shops look at mobile painters as the enemy, stealing precious work away from them. But realizing the benefits these painters offer could change their perspectives.

It’s a Dirty Job

Dirt happens in the paint process. But there are some things you can do to keep it to a minimum and deliver the highest quality paint job to your customer.

Suing as a Solution?

My lawyer friend told me that all parties involved in the collision repair industry are still trying to get away with all they can because there haven’t been enough lawsuits yet. I explored that theory and found he may be right.

Auditing Insurer Estimates

Analyzing insurer-produced estimates versus my own has led me to a better understanding of what body shops should and shouldn’t do during the estimating process.

Only the Strong Will Survive

As we embark on yet another NACE, the industry turns its collective head toward the ever-increasing tension between shops and insurers and asks, “What will be done to make this a more productive, pleasurable and mutually profitable relationship? Because what we have today is simply an exercise in continuous frustration and turmoil.” As if on

Turning Vendors into Partners

Identifying your vendors’ weaknesses and then helping them improve their businesses will improve your business as well.

Rethinking Shop Profitability

The collision repair climate has changed a lot over the past 20 years. A look at your
numbers can reveal a new strategy for making money in this new environment.

We’re Talking Dollars, Not Hours: Labor Hours

Labor hours or units are like Vegas gambling chips: They’re easier to throw away than actual dollars. Retraining our brains to think of these hours as dollars, though, will lead to greater profitability

DRPs, Here We Come?

Doing good work and counting on referrals will only get collision repair shops so far. At some point, we need to step up our marketing efforts. Part 12 of a series.

Another Leg to Stand On? Diminished Value

I’m not sure if you paid any attention to a recent story about an Ohio court ruling that an insurer had to pay for the “diminished value” of an insured’s car after a wreck. You probably should have in cased you missed it. Duke and Cheryl Rakich bought a GMC Yukon for $49,000 in 2003.