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CSi Complete Names New Sales and Service VP

David Merrell has assumed a new and expanded role with CSi Complete as vice president of Sales and Service. In a related promotion, Mary Howard has been named manager of customer service. Merrell has been in the collision repair and claims industry for more than eight years. He participates in many organizations and acts as

CARSTAR Promotes Executive Team, Adds to Sales Force

CARSTAR has promoted Ernie Laky to vice president and Bill Garoutte to assistant vice president in addition to his duties as senior marketing executive. It has also added Greg Dehnke on as senior sales executive. “With 280 domestic stores and growing global opportunities, we have an immense responsibility to guide and lead our franchise business

PRIDE Nomination Deadline Extended

The National Auto Body Council (NABC) PRIDE Committee is extending the date through which it will accept nominations for the 14th Annual PRIDE Awards to Oct. 10. The PRIDE Awards are an annual effort to recognize those in the collision industry who exemplify the giving spirit of the industry. In the past 13 years, more

Collision Industry Relief Reaching Out to Repairers Affected by Ike

The National Autobody Council’s (NABC) Collision Industry Relief is ready to help those in the collision repair industry that find themselves affected by natural disasters like Hurricane Ike. Although it’s not Collision Industry Relief’s intent to refit a collision business with tools and equipment (it’s a normal precaution for the business to insure such tools),

Eliminate the ‘Fear Factor’

A group of your technicians confronts you with a list of demands and threatens to leave if those demands aren’t met. But there’s no need to panic if you’re running a sound business and have a plan to introduce new employees.

Needy Families Got Much-Needed Lift from 2007 Recycled Rides Project

The inaugural National Auto Body Council (NABC) Recycled Rides community awareness project whereby members of the NABC repaired and donated recycled vehicles to needy families throughout the United States was launched last Thanksgiving and generated a lot of enthusiasm throughout the collision industry.   Six months later, the NABC, a non-profit organization dedicated to enhancing

Recycled Rides Sets Goal of 100 Vehicle Donations in 2008

Recycled Rides is scheduled to make 100 simultaneous vehicle donations throughout the country the week of Thanksgiving, with Met Life Auto Home contributing the first vehicle for the 2008 program. The National Auto Body Council (NABC) community awareness project consists of NABC members repairing and donating recycled vehicles to families in need throughout the United

Recycled Rides Gears Up for 2008

The National Auto Body Council’s (NABC) 2008 Recycled Rides campaign kicks off this month, and the project hopes to donate 100 vehicles to working poor families in its second year. All segments of the industry assist collision repair shops in the program, which has a target donation date of Nov. 24, 2008. To help it

List of Auto Body Trade Associations

NATIONAL ASSOCIATIONS Alliance of Automotive Service Providers (AASP) Minneapolis, Minn. Tel: (612) 270-6696 www.autoserviceproviders.com Automotive Service Association (ASA) Bedford, Texas Tel: (800) 272-7467 www.asashop.org Coalition for Collision Repair Excellence (CCRE) Bainbridge Island, Wash. Tel: (877) 700-7743 www.theccre.com Collision Industry Relief Mechanicsville, Va. Tel: (888) 667-7433 www.collisionindustryrelief.com Independent Auto Body Association (IABA) Raleigh, N.C. Tel: (336)

Effective Job Descriptions

Effective job descriptions ensure that potential hires will know exactly what’s expected of them. And that, in turn, will result in them being happy and productive.