Kentucky Repairers Asked to Grade Insurers in Short Survey
The Automotive Service Council of Kentucky (ASC) is conducting a survey of all collision repair shops in the state to determine how they would grade insurers (a form is available to download below). ASC is asking repairers to consider whether Kentucky insurer’s policies, attitude and payment practices help ensure quality repairs and customer service for
Missouri Considering Opening Salvage Sales to Public
Missouri’s House of Representatives and Senate are simultaneously considering bills that would allow all residents of the United States to attend salvage pool or salvage disposal sales, rather than just licensed salvage dealers. Hearings were held in mid-February for the bills, H.B. 539 and S.B. 177. Opponents of the bills fear that opening salvage sales
Missouri Considering Opening Salvage Sales to Public
Missouri’s House of Representatives and Senate are simultaneously considering bills that would allow all residents of the United States to attend salvage pool or salvage disposal sales, rather than just licensed salvage dealers. Hearings were held in mid-February for the bills, H.B. 539 and S.B. 177. Opponents of the bills fear that opening salvage sales
Freeze Frame
Over the last 50 years or so, frame machines have evolved from basic garage-built machines to high-tech modern marvels.
STRANGE BUT TRUE: Diving Deer Cause Highway Mishap
Five deer near Ft. Wayne, Ind., were acting more like lemmings when they leapt together off a 30-foot-high overpass onto a busy highway in November, smashing one windshield and startling drivers in the process. On the afternoon of Nov. 28, the deer jumped from a highway overpass onto an interstate below, with one smashing through
Oregon Supreme Court Decision Puts Insurer on Hook for Diminished Value
The Oregon Supreme Court backed up an earlier court decision that stated an automobile insurance policyholder had the right to receive compensation for the diminished value of his collision-damaged vehicle after it had been repaired. The plaintiff asserted that the repairs made to his collision-damaged vehicle did not restore it to pre-accident condition.
Custom-Made Revenue?
The growing demand for custom and restoration work has made it worth looking at by collision repair shops hungry for more profits.
Shop Owner Sentenced to Prison in Insurance Fraud Suit
Farmers Insurance announced that in a plea agreement with the San Jose, Calif., District Attorney’s Office in a criminal prosecution on 17 counts of insurance fraud, Gia Van Tran, owner of Tommy’s Auto Body, San Jose, Calif., was sentenced to three years in prison for violation of Penal Code section 550(a)(1) (false statements in support
The Unofficial Collision Repair Dictionary
Many terms are used every day at our shops, but their true meanings are often muddled by the craziness of our business. A quick check of the dictionary can get us back on track.
Going Head to Head
Collision repair consolidators seem focused on customer service as opposed to offering insurance companies even lower repair costs. They’re also concentrated on honing their operations to a razor sharp state of efficiency (which, incidentally, will lower repair costs).