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Letters

Dear Georgina: I enjoyed reading your article on paint judgment times [Editor’s Notes, March, pg. 6]. I see more and more insurance adjusters’ estimates calling for blend within the panels on repaired panels. Allstate and Farmers have been the worst for taking advantage of this. Once Allstate wanted to repair a quarter panel for 12

Just Say “No”

Will shop owners tolerate a reduction of paint-time allowances?

You Determine Pricing

In an unregulated industry like collision repair, prices are subject to whatever the market will bear. Payers do not control prices. You can use any guide you want, write estimates on the back of your business cards or give written quotes in Euro exchange rates if you like. You might have missed a National Association

Mc Bodywork: Three C Body Shop

n on the facility’s management is often monumental. Dumbing Down Our Workforce The expertise required to fix accident-damaged cars has long been the strength of the collision repair profession. It’s a specialty. From the viewpoint of the lay person, there’s still a good deal of magic surrounding the work. But during the ’90s, the industry

DRPs: Strictly A Business Decision

In 1984, direct-repair program (DRP) – the original Allstate PRO System – was virtually unheard of. Although the concept had been tested on the East Coast and in some of the big cities, most body shops had never been introduced to the idea. One spring day, two people – known as “inspectors” – from Allstate

Prevailing Rates And My Survey Says

Like the prevailing winds blowing over one of our local dairy farms, the term conjures up images of decomposing and festering crap.

Lobbying for Your Livelihood

In one of his fables, Aesop tells the story of a farmer who was able to unite his quarrelsome family despite their individual differences. After trying in vain to reconcile his family by talking to them, he thought an example might work. So he called his sons together and asked them to gather a stack

Steered Clear

Steering comes in many forms – some illegal and some legal.

34-Money Matters

Today, many investors and small-business owners find discount notes offered by U.S. government-sponsored agencies to be excellent cash management instruments to help meet capital preservation, cash flow and yield needs.

Mastering the Mig

When I was faced with writing about MIG welding, it brought back memories of a friend who has long since passed on to the other side. What my friend Bernie lacked in luck (hence his early demise from an untimely car accident), he made up for with good intentions.