Looking For A Few Good Women
Forget skirts! Some women enjoy donning coveralls and working in a body shop’s production area. And though you don’t see many women in technical roles — yet — opportunities abound.
The “Big 3” Interview
Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.
The “Big 3” Interview
Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.
Should You Repair Air Bags?
With the right training and tools, air-bag replacement can be done at your shop — bringing you more profits and more control over uncontrollable circumstances.
Plastic-Filler Fundamentals
Shaping plastic filler is considered one of the fundamental skills needed by entry-level collision technicians. Some entry-level technicians grasp this skill quickly, while others struggle. Why is this? Part of the difficulty stems from the inability to see the entire forest for the trees. You see the dent or rust-out repair, so you focus on that one little spot. And you concentrate so hard on fixing that spot you forget that when you’re done, the repair must match the shape of the panel.
Are You Guilty Of Fraud?
Before shop owners condemn the practices of insurers, they need to take a long, hard look at themselves. Committing fraud is dishonest, immoral and illegal – yet many continue to do it.
The Science of Paint
Ever wonder about the people formulating today’s paint products — and if they have any clue how their creations affect refinishers? Wonder no more. Some of the industry’s leading paint chemists answer the questions on everyone’s minds.
A Case for Competition: OEMs vs. A/M Parts
A/M crash parts were once the collision industry’s best-kept secret — until insurers discovered them. When the tables turned, so did repairers allegiance to A/M parts. But where would the industry be if only OEMs supplied replacement crash parts?
Is Your Shop Lost? Estimators and Knowledge Go Together
A solid estimate is the road map to quality repairs and higher profits. But if your estimator isn’t knowledgeable enough, he could steer your shop in the wrong direction.
Expert Advice: Growing or Selling Your Business
Whether you want to grow your business or sell your business, it’s wise to follow in the footsteps of shop owners who’ve gone where you’d like to go.