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Knowledge is Power

Question: What are you doing to inform consumers
about their rights when it comes to repairing collision damage?
Most states require, in writing, a disclosure regarding aftermarket
parts. But do you take this a step further and verbally explain
how aftermarket parts may affect the repair process?

Measuring Basics

The more user dependent the measuring system, the greater the chances of error. For this reason, so-called "simp,tapes and gauges – aren’t simple to use properly.

Purchasing Power

Before you hand over the cash, rattle off your credit card account number or sign the bottom of a check, be sure you can justify the expense of that new piece of equipment.

Blueprints for Success: A Plan for Profits

Floor plans lay the groundwork for production, but other factors build on this foundation. To construct a solid business – brick by brick – learn how four shops implemented a plan for profits.

Your Questions Answered

Searching for solutions to common shop layout problems? Search no more. These expert suggestions may be just what you need to solve your blueprint blues.

Body Shop Layout and Design

By altering the collision repair process and better using what you’ve already got, a 10,000- to 20,000-square-foot facility can produce what traditionally required 75,000 to 100,000
square feet.

The Two Faces of Japan

From ancient Shinto temples to modern-day skyscrapers, the Japanese relish technology, yet revere tradition. But with Japan’s collision repair industry changing with the times,
will the Japanese people also deviate from tradition to fight for their industry’s autonomy?

Rolled Over But Not Dead: Rollovers – Friend or Foe?

The body repair and refinish industries have always applauded those shop technicians who – through diligence, skill and hard work – take complete wrecks and turn them into
show-room classics.

Among the Elite

Name: Elite Auto Painting and Body Repair Location: Modesto, Calif. Owner: Moises Martinez Established: 1994 Square Footage: 18,000 Number of Employees: 16 Repair Volume: 120 to 140 vehicles per month Average Repair Ticket: $2,100 Making good decisions has become a habit for Moises Martinez. Start with the 34-year-old’s decision to open his own shop after

Singin’ the Blues in Montana: Blue Body Paint

Name: Blue Body & Paint Location: Billings, Mont. Owner: Delane Langton Established: 1989 Square Footage: 4,320 Number of Employees: Two Repair Volume: 10 per month (collision) Average Repair Ticket: $2,000 Delane Langton has the blues. It’s not that he’s sad … it’s just that, well … he likes the color! All of his cars are