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Overcoming Roadblocks

Three men – Bob Anderson, Jerry Kottschade and Joe Sanders – have devoted a great deal of time over the years to assume positions of leadership within their chosen field.

Technology as a Marketing Tool

As a shop owner, you want state-of-the-art diagnostic and repair equipment to help you provide your customers with high-quality, cost-effective, efficient repairs. The value of advanced technology here is obvious.

Is High-Tech Worth the Cost?

When computerized measuring systems first became available, most shop owners considered them luxuries that only the biggest, busiest and best shops could afford.

Simply Success: Richard Cossette

Name: Lehman’s Garage, Inc. Location: Minneapolis, Minn. Owner: Richard Cossette Established: 1917 Square Footage: 66,000 (four shops) Number of Employees: 85 (four shops) Repair Volume: 907 cars per month (four shops) Average Repair Cost: $1,400 Success. It means different things to different people, but one belief is often associated with it – it’s difficult to

Waterlogged: Submerged Vehicles

Repair of water-damaged vehicles is done daily across the United States, which makes it quite possible that your shop may someday be – if it hasn’t already been – involved in
estimating, and possibly the salvage and restoration, of a vehicle that’s been submerged in water.

Partnering With A Paint Company

With so many paint-company partnership programs in the marketplace, making a decision which – if any – to join can be a confusing and time-consuming decision.

Purchasing a PC

Like thousands of other shop owners, you’re probably thinking it’s time to buy a computer. You’ve no doubt seen reports on television and read articles in magazines about the advanced capabilitiesof the current generation of computers, and it’s gotten you thinking,
“Maybe a new computer could improve my shop’s workflow and speed up our estimating and billing processes”.

Room to Grow

Name: American Auto Body Location: Akron, Ohio Owner: Joe and Rocky Piscazzi Established: 1976 Square Footage: 20,000 Number of Employees: 10 Repair Volume: 60 cars per month Rocky Piscazzi recently learned that relocating to a new body shop can trigger Murphy’s Law of moving – everything costs more than expected. “Even though I’ve learned that

Working Smarter Not Harder

Name: Jerry’s Body Shop Location: DeLand, Fla. Owner: Jerry Doyle Established: 1976 Square Footage: 10,000 Number of Employees: 11 Repair Volume: 60 cars per month Average Repair Cost: $1,500 After 40 years in the collision-repair industry, you’d think a bright guy like Jerry Doyle would’ve learned not to help his competitors. Yet, several evenings a

Pennsylvania College of Technology

Pennsylvania College of Technology has one of the oldest automotive programs in the nation, dating back to 1920 when the institution – then a local technical institute – served to educate World War I veterans in servicing automobiles.