In SOPs We Trust
Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.
Come Back! Impressing New Technicians to Stay
While off to a promising start, an apprentice left collision repair behind. Why? For starters, shortcutting techs didn’t want to take the time to teach, and insurance “procedures” didn’t offer him hope for a secure future. If you’re lucky enough to snag a future tech, remember: The impressions he gets will be lasting ones, so make them good.
Gimme, Gimme, Gimme: Better, Cheaper & Faster
Years ago, the belief in business was that you could provide a product better, cheaper or faster — pick two. But to achieve success today, you must offer all three. Customers expect more, for less money and want it yesterday.
Liability For Sale
With more than $3 trillion in assets belonging to the insurance industry, the acceptance of liability must be a valuable commodity — and the sale of liability must be a profitable business. So why are you only charging the wholesale time it takes you to do a task without financial consideration for the liability you accept?
The Next Generation: So What the Heck Are They Thinking?
If you knew what potential technicians were thinking, you could better encourage them into pursuing collision repair as a career.
Writing Better Estimates
Have you ever heard the saying “with knowledge comes power”? Whether you have or haven’t, take a moment to think about how powerful that statement really is. Now relate that statement to running your business.
Perplexed by Profits
Today’s collision repair business is more complex than ever, yet most shop owners still don’t understand an elementary principle of business: profit. If you really want to make money, quit acting like you’re running a non-profit organization.
Managing To Be Great
Great managers possess an uncanny knack for juggling, allowing them to be everything to everybody.
Why Get Certified: ASE Certification and Profits
ASE Certification can help boost your shop’s professionalism and customer confidence — which, in turn, can help boost your shop’s profits.
Working Designs: Bodyshop Layouts
More equipment and more space won’t automatically yield more profit. Productivity and profitability are just as much functions of managment as they are physical capacity.